We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Jewelry Stores

MYKA

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Jewelry Stores.

Reviews

This profile includes reviews for MYKA's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

MYKA has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • MYKA

      C/O Domains By Proxy, LLC 14747 N Northsight Blvd Suite 111, PMB 309 Scottsdale, AZ 85260-2633

    • MYKA

      800 2nd Ave Fl 11 New York, NY 10017-4709

    Customer Review Ratings

    1.1

    Average of 34 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Tyler C

      Date: 05/19/2025

      Ordered a Mothers Day piece and earrings 3 weeks before Mothers Day. Neither have arrived yet. They said there was a hiccup and offered a $20 gift card. Why would I want store credit when you cant even ship the products. ************. Filing a claim with my bank and my wife is leaving a nice instagram review for her 60k followers to avoid these con artists.

      MYKA

      Date: 05/23/2025

      Hi *****, 

      We're truly sorry for the issue with your order and the frustration it has caused. This is absolutely not the experience we want for our customers.

      Weve already reached out to you in a private message to look into this and resolve it as quickly as possible. Thank you for your patiencewere committed to making this right.

      Best regards,

      MYKA **************** Team 

    • Victor F

      Date: 12/18/2024

      ***** rip off company EVER !!!! Placed an order on November 22, 2024 still don't have IT !! ALL sorts of excuses, wrong address on my part, wrong tracking number all were LIES !!! Can not speak to real person, no phone number listed anywhere on line AND as of today 12/18/24 still no bracelet that I ordered nearly a month ago.. STAY AWAY FROM THESE THEIFS AND LIARS ZERO RATING

      MYKA

      Date: 12/19/2024

      Hi ******,

      Thank you for your feedback.

      We are truly sorry for the experience youve had with your order and the frustration caused by this situation. Unfortunately, it seems the original order was lost in transit.

      As we previously informed, a replacement was immediately reordered but since you don't want it anymore, we cancelled it, and requested the refund for you.

      We sent you a private email regarding this.

      Thank you for your patience and understanding.

      Kind regards,

      MYKA **************** Team 


    • Giovanna M

      Date: 09/10/2024

      trying to return an item and it is impossible. They never gave an email confirmation, the box arrived without a receipt and they don't have instructions on how to return the item. I sent an email to to customer service and didn't even receive a confirmation for that. I can't even mention the order number as there ins't one.

      MYKA

      Date: 09/12/2024

      Hi ********,

      Thank you for your feedback. 

      We are really sorry to read that you wish to send back the item to us. One of our colleagues has already contacted you regarding the return of the jewelry, and offered you some great options for the return.

      Please reply to our email, so we can send you the return label. 

      Kind regards,

      MYKA **************** Team 

    • Lisa L

      Date: 08/19/2024

      This company is horrible . I orderd an expensive name necklace that is no where near the size or quality of the pictured advertisrment. I send 2 emails along with photos regarding the issue & received no response from the customer service other than thank you , we will reply to your email within 24 hours no way of contacting other than email - horrible company

      MYKA

      Date: 08/23/2024

      Hi ****!

      Thank you for your feedback. 

      We are really sorry that the jewelry you ordered from us was not as you expected. 

      We sent you a private email regarding your order, and offered you some great options such as exchange or store credit, since the item was made correctly.

      Please reply to our email, so we can help you with the return, and he best solution.

      Kind regards,

      MYKA **************** Team 

    • Robert S

      Date: 07/27/2024

      Run DO NOT walk away from Myka as quality was sub-standard and customer service was even worse. Ordered a bracelet memorializing the death of our son to give my wife on her first birthday after his death. The photo pendant fell off the very first day as the anchoring clasp was so cheap. I contacted Myka to correct the situation and they would even acknowledge the letter I sent. Buyer BEWARE!

      MYKA

      Date: 07/30/2024

      Hi ******,

      Thank you for your feedback. 

      We are really sorry to read about your loss, and we absolutely understand how important this jewelry is for you given the tragic circumstances. 

      Unfortunately we have not received your email regarding the issue, but one of our colleagues has already sent you a private email to see how we can help you further. 

      Kind Regards,

      MYKA **************** Team 

    • Gina F

      Date: 07/20/2024

      It was my husband's very first Father's *** and I ordered a chain with our daughter's name on it. For Men, Myka recommended the 18 inch chain which they said was the most popular size to order. When we received the chain, it was like a choker size on my husband and looked absolutely ridiculous. With the extra protection plan I purchased I was able to get a reorder once I exchanged the necklace I had. I requested a return label and it took Myka 6 days to send it to me. I have never had to wait 6 days for a return label in my life. Myka mentioned that I would have to wait ***** business days to get the reordered correct-sized necklace sent to me once they received my return. I followed the tracking carefully, and saw that my necklace had reached their facility. I emailed Myka to let them know and they said my necklace was not at their facility and that tracking may not be correct sometimes. They sent me a return label for the United ********************** I asked them to confirm that **** had WRONG tracking information. After two days I received an apology email that they did, in fact, receive the necklace I returned. They sent me my reorder...HOWEVER, the chain was RUSTED and TARNISHED. I was so upset. I no longer wanted to work with Myka due to this whole process I had to deal with. Needless to say, they ruined my husband's first Father's ***. I asked Myka for a refund and they refused to give me one. WHAT COMPANY DOESN'T REFUND FOR A DAMAGED ITEM THEY SENT ME??? They only offered store credit which I agreed to, and of course now I have to wait 48 hours for the credit. This company is pretty much a scam. I feel like I was robbed and I highly suggest you DO NOT ORDER FROM MYKA. I will be filing a report on the Better Business Bureau and with the Attorney General, along with leaving one star reviews anywhere I can.

      MYKA

      Date: 07/23/2024

      Hi ****,

      Thank you for your feedback. 

      We are really sorry that the necklace you ordered from us was not the perfect fit, and after this, the new one got damaged. 

      We have already offered you a new item, with express shipping, and for all the inconvenience, a special gift jewelry. We are already preparing your new order, and we will ship it to you as soon as it is ready. 

      Please contact us again via email if we can do anything else for you. 

      Kind regards, 

      MYKA **************** Team 

    • Fernanda A

      Date: 07/15/2024

      It must be Scammer!!!I made a purchase and received it last week but they sent the wrong item.Since then, I have been trying to contact and resolve it, but I only received an email saying that it would be responded to in 24 hours, but it does not happen.Terrible customer service. There is no way to contact them if they do not respond to the email.I will contact paypal to have my money back since they shipped the wrong item.

      MYKA

      Date: 07/19/2024

      Hi ********,

      Thank you for your feedback. 

      We have checked your order and already replied to you regarding your order. We are sorry if there was a misunderstanding, but you ordered the necklace without names on it. However, we are happy to offer you to have the 3 beads you wanted to have on it for a discounted price - we have already sent you an email regarding this. 

      Please reach out to us via email, so we can help you to have the perfect item.

      Kind regards,

      MYKA **************** Team 

    • Koko J

      Date: 06/14/2024

      Scammers! NOT real jewelry. My mom wanted a silver necklace for Mother's Day and it turned after first wear. And they have yet to respond about my refund.

      MYKA

      Date: 06/16/2024

      Hi ****,

      Thank you for your feedback. 

      We are really sorry that your necklace is tarnished. We will proceed with the refund for you as soon as the item arrived back to us, we sent you a private email regarding this, and we requested the return label for you. It will be sent to you shortly. 

      Kind regards,

      MYKA **************** Team 

    • Connie T

      Date: 06/02/2024

      NEVER RECEIVED.. WON'T REFUND MY MONEY! Don't buy from them. AMAZON WILL BE REMOVING THEM FROM THEIR SITE!!

      MYKA

      Date: 06/06/2024

      Hi ******,

      Thank you for your feedback. 

      We are really sorry that your order got delayed. We can see that you contacted us that you received the order, but it is not correctly made. One of our colleagues has sent you an email regarding the issue with the item you purchased, and we will help you with the best solution. 

      Kind regards,

      MYKA **************** Team 

    • Jenny F

      Date: 05/30/2024

      They are a BIG scam! I'm still waiting for my refund. I sent the screenshot that indicates the address where a delivery was supposed to be sent. I got a confirmation stating the delivery was made. I emailed them and told them I never got my item. What I got was an email saying get it yourself. And oh by the way we sent you a coupon with a discount for your next purchase WHAT A JOKE. 2 months later, I am still waiting for my refund

      MYKA

      Date: 06/01/2024

      Hi *****,

      Thank you for your feedback. 

      We have checked your order and we can see that indeed, we made a mistake that we changed the address to the incorrect one after our team could not shipped the order to the original address you gave, as some details were missing. However, we should have contacted you regarding this issue, and check the address together. 

      We send you a private email regarding this, and if you agree, we will reorder the order to the correct address.

      Kind regards,

      MYKA **************** Team 

    MYKA is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.