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Business Profile

Identity Theft Protection

CyberScout LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Identity Theft Protection.

Reviews

Customer Review Ratings

1

Average of 12 Customer Reviews

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Review Details

  • Mark W

    Date: 01/22/2024

    Horrible customer service. I created an account using a code sent via snail mail informing me of a security breach. Later I tried to login, but their system would not let me in. I tried the link to reset my password, but never received the email response. I called, and after being on hold for ten minutes, was automatically transferred to another hold line, and eventually hung up on. I called again, and after another ten minutes, spoke to someone, but had to be transferred again. The agent I spoke to supposedly reset my account and sent a new code. Their system said the code was invalid. I called the number provided, and after another ten minute wait, was told I had to speak to someone else. I wouldn't trust this company to monitor anything.

  • Sandy W

    Date: 11/27/2023

    Received a letter stating that my information had been compromised and fraudulently accessed from a medical facility. A toll free number was offered to ask more questions than those given in the letter. When I called, it was obvious that the representative had a VERY STRONG accent, so I asked his name and where the call center was located. He ended up having to spell his name for me and stated that the call center is in ************. I politely stated that I would rather call the stateside medical office where my information was stolen.

CyberScout LLC is NOT a BBB Accredited Business.

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