We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Hearing Assistive Devices

Bossa Hearing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hearing Assistive Devices.

Reviews

Customer Review Ratings

3.06

Average of 1,406 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Dee D

    Date: 04/28/2025

    My husband had me order a set for him. Took awhile but they finally came. He really liked them. After awhile they started not holding a charge for very long so he had me order another set. Been almost two years now and they never came. I don’t understand how companies like this can continue to exist with no repercussions. I sure would like my $150.00 back!
    There should be some way to stop all the scammers out there!

  • Linda B

    Date: 12/01/2024

    First, I am surprised and disappointed to read about all of the complaints re: Bossa hearing aides!! I own and use 2 pair of Bossa hearing aides. They are my first & second sets of hearing aides, ever. With both purchases, (tx5 & proton max) I am Very pleased/satisfied in their performance and quality. They worked well from day 1 of wearing. Required a minimum of couple phone calls back in beginning, when first pair had to be replaced. The return and replacement process went smoothly & swiftly...no glitches/delays. I wear the TX 5s around home/bad wet weather, saving the proton max for out & about etc...daily go to aides.
    I'm distressed now, because I'm in dire need of more Wax Guards for my wonderful BOSSA hearing aides. I'm a senior citizen, on strained budget, who just wants to keep using her Most Satisfactory Bossa hearing aides as long as possible!!! Thus, Please, if you or anyone can secure a supply of Wax Guards , I would of course pay a fair price for them. THANK YOU, and I'm very sad for what has happened to this once promising company. Appears many innocent people have been robbed of both money and good hearing aides!
    Linda B.

  • Gene W

    Date: 11/22/2024

    Does not matter anymore. None of us are going to receive a refund. Hope anyone that has any attachment to this company rots in hell.

  • LaTisha C

    Date: 11/04/2024

    If I could give no star I would. Ordered a pair for my mom they didn’t work out. I returned them in January and I’ve YET to receive my refund. Tried emailing and the email address is non existent.

  • Bobby W

    Date: 10/24/2024

    I ordered a set of hearing aids from Bossa Hearing on Ma.3,2024. as of Oct.24, I have not received any Info. other than an order number. After several e-mails, the only response I have gotten is an answer stating that my questions have been received, but NO response given about product nor refund. I must suspect that they are a fraudulent business. Cannot recommend them--BEWARE!

  • Todd M

    Date: 10/13/2024

    They should give my money back and everybody else's money that they took or go to jail or both

  • Larry K

    Date: 10/13/2024

    Ordered over 5 months ago and never received the product.Living on social security don't go far and sure wish I could get my money back. Larry King in N.C

  • Jody D

    Date: 10/08/2024

    Proton Max
    3/31 - Ordered
    3/31 - Confirmed - Anticipate delivery - 1 to 2 weeks
    4/2 - Email thanking for delivery
    4/15 (week of) - Call by me - Spoke with Sandy - ‘Working on it’
    4/21 - Email from Bossa - Ava - Standard shipping is 8-12 days. Unforeseen production issue - Extended wait time
    5/1 - Call by me - Said my husband needed the hearing aids no later than 5/17 and promised to have them delivered by 5/15
    5/20 - Call by me - On hold 1 hour - Spoke with Sam - I told them to cancel my order
    5/20 - Email from Bossa - Sam - Confirmation for cancelled order request - Will process ASAP - Should receive an email in 48-72 hours
    5/20 - Last communication with Bossa
    5/21 - 10/1 - Multiple calls between these dates - At first I got busy signals - Then I started getting no answer - Now the two numbers I have are no longer in service - However, they are still selling merchandise on Amazon
    Numbers I have called - 1-XXX-829-1432 and 1-XXX-527-1546 - If anyone has any additional numbers please post so I can do more legwork on this

  • Richard W

    Date: 10/04/2024

    To whoever I returned hearing aids on February 27th I still haven't received my $297 from bossa hearing aids Scottsdale Arizona

  • Edward J

    Date: 09/09/2024

    If I could leave a minus score I would.
    April 14 I ordered a pair of hearing aids. Like many other customers, the hearing aids never came. I sent emails and received some return emails telling me of a back up in production causing a back order.
    I received an email saying I was next to be patient. I sent a few more emails but received no response.. the cost was $125.
    This point I received no response and finally nothing at all. I like others would just like a refund.

Bossa Hearing is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.