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Peoplerecords.com

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/24/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    There is no way to get in touch with this company to cancel membership. On April 10, 2023 I used this service. i was charged $1.00. Then three days later, I was charged $*****. I know I never agreed to that price and I tried to cancel but could not ever get back into my account and no one ever answered the phone number **************. All I got was a recording that said all representatives are busy and I sat on hold for over 30 minutes. Since then my cash app account has been charged different amounts. On May 13 for *****, May 13 for $52.00, May 13 for $32.60, May 14 for $39.90, May 14 for $28.00, May 14 for $24.00, May 15 for $36.20, May 15 for $32.00, May 15 for $18.00, May 16 for $32.60, May 16 for $21.40, May 16 for $16.00, May 17 for $27.00, May 17 for $14.00, May 18 for $20.00, May 18 for $15.00, May 20 for $20.00, June 12 for $20.00. I don't understand where all these amounts came from.

Peoplerecords.com is NOT a BBB Accredited Business.

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