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Find a Location

PureKana has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • PureKana

      7702 E Doubletree Ranch Rd Ste 300 Scottsdale, AZ 85258-2132

    • PureKana

      6710 N Scottsdale Rd Ste 240 Scottsdale, AZ 85253-4430

    Customer ReviewsforPureKana

    CBD Oil
    Multi Location Business
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    250 Customer Reviews

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    • Review from Ronald L

      1 star

      04/21/2024

      I purchased these for my wife who has serious memory issues. After taking daily for three months, I saw absolutely NO improvement or positive influence from the product. It is a ************* of money and hope. Do not buy.
    • Review from Eddy B

      1 star

      04/09/2024

      Does not work they told me to take 2 twice per day that did not work I tried 3 did not work either please do not buy this
    • Review from Bernie K

      1 star

      04/05/2024

      Its been going down hill for a couple of years now, they just sent a 40% off eblast out and when you get to the payment section it says "site is under maintenance"? i emailed with no response and called the number below and that number says the call cannot be completed as dialed? triple checked that i was call the correct number
    • Review from Billy C

      1 star

      04/05/2024

      I bought this looking for a natural way to clean my arteries.I'm 67 years old and have now failed my 1st DOT drug screen.In order to get my return to duty status I have to go through drug counseling with a Substance Abuse Professional.It's going to cost $500- 600 to get my CDL cleared up so I can Return to Duty. I haven't even been around marijuana in over 30 years.
    • Review from Ron R

      1 star

      03/20/2024

      Add on Instagram guaranteed to lower your blood sugars and A!C numbers for Type 2 diabetes. As any Type 2 diabetic knows there is a 90 days waiting period to check your A!C numbers. I took their product (gummies) for 81 days had my blood checked. Blood sugars rose and A1C also rose. Called them they, they denied having the ad or making the claim to lower the blood sugars and A1C. They said I should have felt the change in seven days. They have a 30 day return policy. I don't know how you feel your blood change.this product is a SCAM, save your money.

      PureKana Response

      03/25/2024

      We are very sorry for any frustration, inconvenience or confusion this may have caused you. PureKana does not make claims regarding our products and we do not make any medical claims. It sounds as if you had ordered from an affiliate advertisement and not our direct website and we are truly very sorry about this.
    • Review from Sharon M

      1 star

      03/09/2024

      In my 66 years. I have never delt with a more shady business! I ordered products, they added ************** to my credit card!! The products came. I ate 10 gummies out of 1 of the 3 jars. They were only sugar gummies C u be. Horrible! I emailed them. They told me to mail them back for a refund. I did, and 2 weeks later they said they never received the package!! I sent it through UPS!!Then they deleted My whole claim!!!! Do not buy these products!!!

      PureKana Response

      03/25/2024

      ******, We are very sorry about this. We have located your account and I do see that you have spoken with customer support regarding this order and I see that they requested a return tracking number from you so that we can note the account and confirm the return. Again, we are truly very sorry.
    • Review from Daniel A

      3 stars

      03/04/2024

      Deceptive information, all of a sudden signed up for life time shipments. Been a battle to cancel, no response. Phone in a on hold only line. Ordered of Face Book ad, trial price was much much lower that what hit my card.A total fraud company !!!

      PureKana Response

      03/06/2024

      We are very sorry for any frustration, inconvenience or frustration this may have caused you. We have located the order you placed through an affiliate advertisement and we have confirmed the subscription has been cancelled. You will not be charged again. We always recommend shopping on our direct website www.purekana.com and we truly are very sorry about this.
    • Review from Laurel R

      2 stars

      02/14/2024

      Ordered one bottle to try and one free. I was charged over 250 and received 5 bottles. All the scam news - I'm afraid to use them. How to get a refund

      PureKana Response

      02/16/2024

      We are very sorry for any frustration or inconvenience this may have caused you. You ordered from an affiliate advertisement and not our direct website. You can refuse the unopened package at your local post office or you can return back to the ** Box in *****, **. Once the return has been received and confirmed you will be refunded. Again, we are truly very sorry about this and we always recommend shopping on our direct website www.purekana.com.
    • Review from Brenda N

      1 star

      02/12/2024

      I just ordered it didnt show me the total it was supposed to be 39 dollars for a bottle and they charged me 200 I dont want a subscription and I want to cancel from this deceitful company

      PureKana Response

      02/15/2024

      We are very sorry for any frustration, inconvenience or confusion this may have caused you. We have located the order you placed through an affiliate advertisement and we do see that you spoke with customer service. You can refuse the unopened package upon delivery or take the unopened package to your local post office and refuse it. Once refused please reach out to customer service so they can make sure you are refunded as soon as possible. Again, we are truly very sorry about this and we always recommend shopping on our direct website www.purekana.com
    • Review from Letty G

      1 star

      02/06/2024

      I think that sometime in 2022, I began to use PureKana CBD Gummies. I was satisfied with the product, but I had to cancel due to lengthy out of country visits. I resumed in mid 2023 and this time the gummies did not help at all. Were candy gummies substituted. No relief, no CBD aftertaste, and they didn't help me sleep at all like before. I tried to cancel and alas here is another order. Still working one getting my subscription cancelled. Not happy at all!

      PureKana Response

      02/07/2024

      We are very sorry for any frustration or inconvenience this may have caused you. We have confirmed that your subscription through the affiliate advertisement has been cancelled. We hope in the future you shop our direct website www.purekana.com instead and if we can be of any assistance please don't hesitate to reach out.

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