Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Broadstone Scottsdale Horizon has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBroadstone Scottsdale Horizon

    Apartments

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    9259 E Raintree Dr, Scottsdale, AZ 85260-7520
    BBB File Opened:
    10/5/2009

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/13/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I moved out of the apartment after noticing for the first four days, that there was soiled and stained firnishings left in the apartment, as well as trouble getting hot water started.I was given a lease rescionsion which held neither party liable and no fees owed by either one. It was confirmed by email, by both parties,...I moved out, based on the agreement, and I dropped by the office with the paper copy and keys. I was told it was to be given with keys to the head manager, *********, and to make an appointment with her. Well that turned out to be very difficult, and I was busy dealing with the aftermath of that 1st week.I was able to meet with maintenance....and we conducted the exit walk through and it was aced with nothing owed. They said they had an extra copy of the keys to get in.She finally met with me Jan 6, 2023, and she had changed the rescionsion document!! I told them we can't change the rescionsion agreement since it was the agreement for move out! There was no breaking the lease, and there were no fees for either party, and a full return of my money, except for the four days owed.Regardless of what we considered in trying to find me a place, (I mentioned I needed one still and they said they wanted me to restart this one?),unless they accepted the rescionsion as is and stopped trying to change it, I could not move forward with any restart or new lease for that matter.I did say I would take legal counsel about the change of document, and would see what the portal said before I could restart any lease.They unfortunately included legal fees in the portal (what would have been the first restart payment if we had gone forward with it), along with late fees. I therefore told them I needed a meeting...and reminded them of the lease rescionsion and there were no fees owed, and that we needed to finish up the rescionsion before a restart could happen, as it was messing up the portal, but they were unwilling to meet.$2700 is owed

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.