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Find a Location

Numotion has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Numotion

      760 E Mcdowell Rd Phoenix, AZ 85006-2518

    • Numotion

      4500 E Speedway Blvd Ste 99 Tucson, AZ 85712-5304

    Business ProfileforNumotion

    Wheelchair
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Numotion has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Numotion

        760 E Mcdowell Rd Phoenix, AZ 85006-2518

      • Numotion

        4500 E Speedway Blvd Ste 99 Tucson, AZ 85712-5304

      Location of This Business
      760 E Mcdowell Rd, Phoenix, AZ 85006-2518
      BBB File Opened:
      12/17/2014
      Years in Business:
      12
      Business Started:
      11/4/2011
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/23/2021

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I was told on the 10th of this month that the parts for my mom's wheelchair would be here on the 15th of July. I was asked to make payment for the service repair on the 10th of July. I made the payment. On the 15th I was called by **** and was informed that he would be at my home between 10am-12pm. When I called him back he stated the parts never came in. I wasn't notified by the company I had to call and ask about the parts and was told they would call me when the parts come in. It's been a week later no phone call and when I called ****** acted as if it wasn't a big deal. I'm trying to get my money back that I paid for the service call which I never received.
      Read More

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Donald M.

      1 star

      10/03/2022

      My numovtion schooter stop working, I called for a repair technician to come out and repair my schooter. The tech said that it need part, he said that it would be six weeks. I called them four weeks later, I was informed that I had a co-pays of sixty dollars, I payed with my credit card. Then I called back in two weeks and had to make an appointment and was four weeks out for them to come out to install the part. On July 13,2022, technician ********************* came out and installed a brokered piece of equipment and my scooter still don't work.the part (broken part) was a console/throttle pot # ELE ****** and charged $ ******, and part # ELEASMBSMB **** for $231.40.labor for $ ****** and charged UHC OptumCare- MCR *********** Today 10/3/2022 the schooter ***** broken and can not be use. I am a disable veteran, now home bound.

      Numotion Response

      10/05/2022

      At Numotion, we take the privacy of our customers personal and health information very seriously. To comply the **************** Portability and Accountability Act (HIPAA) and other state laws that protect customer information, ********************** does not disclose information about any customer without authorization from that individual.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

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