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Business Profile

Web Hosting

TMZ Design

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:06/15/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of first contract - Dec. 10, 2019 -- ThePetsYouLove.com site Date of second contract - July 7, 2020 -- EvolveElectronics.com site Money Paid = $9,492 + hosting fees $999.09 from Dec. 2020 to June 2022 *** committed to electronic website(s) with social media SMI, ********* Utube, ****** email blast Auto Blogger ****** guaranteed traffic, SEO, 1 keyword custom blog website hosting ($49.95/mo.)*** did not provide social media, SMI, ********* Utube, ****** email blast When I stated that I was not getting any business from the first blog, they convinced me to buy a new blog, Evolve Electronics. When I asked for my money back since they had stated that if a blog did not produce any results, I could get a refund. I was told that they do not offer refunds, but they would put the blogs up for auction through GoDaddy. Both sites were put up for auction on December 1, 2020. I followed up many times as to the status of the auctions. We lowered the sale prices upon my following up as to the status since no offers were received. I have since tried to contact several people at *** and no one has returned my calls, nor emails. I checked today with GoDaddy today and found that neither site is listed. However, I found Evolve Electronics is listed with Huge Domains.com for $2,495. I called Huge Domains and was told that they acquired that site since the registration had expired and it was now public. I guess that The Pets You Love site just expired. I was never told this and I have been paying the hosting fees since I was told that I had to pay them so the sites could be sold.

TMZ Design is NOT a BBB Accredited Business.

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