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Find a Location

Munich Motors has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMunich Motors

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers auto sales and auto repair and maintenance services.

    Business Details

    Location of This Business
    4809 N 7th Ave, Phoenix, AZ 85013-2403
    BBB File Opened:
    12/19/2013
    Years in Business:
    10
    Business Started:
    10/10/2013
    Date of New Ownership:
    11/18/2013
    Business Incorporated:
    10/10/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Munich Motor Company LLC
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    10:00 AM - 2:00 PM
    Su:
    Closed
    Business Management
    • Mr. Grant Flynn, Owner
    Contact Information

    Principal

    • Mr. Grant Flynn, Owner

    Customer Contact

    • Mr. Grant Flynn, Owner
    Additional Contact Information

    Fax Numbers

    • (602) 274-0358
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/03/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Dont buy from here!!!!! They ripped me off and sold me a busted truck! Im out 7000$ on a new transmission that was about to break when they sold it!! They will scam you using sharpies on black cars and lie through their teeth! Recently bought a 2017 ****** Titan XD with a lift kit from here. It had an engine light with improper fuel trim as their explanation for the light but they worked hard to assure me that unless the engine blew it was all okay. They rushed me into the sale and were quick to brush off any concerns I had about the truck, saying, its a used car they all come with scratches. In 3 weeks I drove this thing up and down Arizona including into the snow up north. One day while commuting home 3 weeks after purchase the truck stops accelerating and I had to get it towed to the shop and Im told that the transmission needs to be completely rebuilt. The dealer vehemently denies any issues on their end and aggressively claims its my fault. Brother I cant destroy a transmission through normal use in 3 weeks thats just impossible for the amount of damage done. The mechanic I have working on the truck told me that the transmission was likely on its last legs when I bought it and the dealer is making the excuse that because its dirty and has mud caked into the undercarriage theyre claiming its gone into extreme conditions and its my fault. (Its not & I didnt.) The damage done in the transmission where theres metal powder essentially tells me that this was done over time. Im a combat vet and I can tell you these people are not honest and will say anything to get your money. They will not do anything to reduce the price, the vet discount was a mere $250 on a nearly $40K truck that couldnt even drive **** miles without breaking down catastrophically. Youre better off going to a legitimate dealer. These people and their vehicles are garbage. Let my mistake be your gain and dont go here!!
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Eddie s

    1 star

    02/10/2024

    Would not do business with these guys whatsoever. Worst dealership *** ever worked with.

    Munich Motors Response

    02/12/2024

    We absolutely encourage customers to "check everything out."I guess my earlier ****** and Yelp responses to your wife, ************************************* false allegations weren't enough to prevent you from further slandering our business over your own neglect. Points of fact:1.) You came and test drove the vehicle on a Saturday and explained to us that you were buying the vehicle for your 18 year old son. 2.) On the test drive, the Check Engine Light came on. Because our shop was closed, **** suggested we wait until first thing Monday for our ****************** to check it out and get it fixed. You were unwilling to wait and instead drove this vehicle over 500 miles with a check engine light on! **** replaced a faulty injector 507 miles after purchase.3.)After **** more miles of driving since **** diagnosed and inspected the vehicle, the engine needed to be replaced which the warranty covered the vast majority of. So where was Munich Motors at fault here ******************? Was our wrong doing the fact that we wanted to identify the issue and fix it before you purchased the vehicle and drove it to ****? Or was it the fact that we covered half the cost of a warranty for you per your request? Or was it from not having even more foresight than **** itself to foresee future issues **** miles after they repaired the vehicle?I recognize that blaming a customer can appear unbecoming of a business but the public has a right to know we aren't reading the review of an honest person(s). I don't know what type of business you run at Toltec Builders but I surely hope you don't come across customers like yourself any time soon. The only thing we should have done differently is not conducting business with you in the first place.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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