Reviews

Review Details

• Review fromJake L

  Date: 06/05/2025

  2 stars
  Charged me for an ********** for 7 months an account i wasnt using. Won't give a refund. Other services are great, but do systems are horrible for customer care.

• Review fromEllen C

  Date: 07/24/2024

  1 star
  Ex male friend of mine referred me there, it was great until a younger male started disclosing my personal business on recorded calls to clients of CHIME REAL ESTATE TECHNOLOGIES which rebranded into LOFTY. I documented and took my concerns to ********** and ***** B - Supervisor and Directory had fired the other female on my team and left me being slowed down with constant issues with ****** disclosing my personal business to the public and all the leftover males on the team getting credit for my work. I showed the company examples and was assured I was safe to keep doing what I was doing, I had also reported that my Broker had received some similar calls and advised my Oct commissions were withheld and this was impacting me professionally as a Realtor representing the Lofty team. The last week of Nov 2023 **************** assured me I was safe. Dec 5th **** S jumped on a computer screen without pre-planning a meeting and fired me. Lofty did not pay me any of my November commissions and they never recouped my October commissions as ***** B said I was safe on and to send him all the examples. This company is not doing the right thing, and they are discriminating. Ex male friend of mine who referred me was previously fired from another company for sexual harassment in 2017. This ex-male friend of mine has made zero effort to contact me after knowing him 17 years prior to referring me to Chime aka Lofty. He himself was causing me delays my last month by pulling me into meetings and others were taking my sales credit but **** S didn't honor the coaching that ***** said I would be covered in and they are substandard and inadequate in my opinion as a former employee and Realtor using their system. **************** did not do the right things as I was employed there for 1 year 8 months and left out to dry during the holidays by an all-male team and a friend who is one of the original sales guys there making too much money while out golfing - not working.

• Review fromAnn A

  Date: 06/27/2024

  1 star
  What a nightmare! I signed up for Lofty after being contacted by a salesperson who I spoke with in detail for several days. During this time I made clear what I was looking for and was repeatedly assured that Lofty would meet my needs. Not so, after paying the "activation fee" I received a very outdated build your own website template and processes for doing everything myself. This is exactly what I told ******, the salesperson I did not want. I immediately contacted Lofty and informed them that I would be cancelling as I was mislead by the salesperson. Several emails moving up the ladder and they refuse to refund the activation fee although no activation took place. I was told I would be responsible for this and the duration of the contract as I had signed the contract. I have reported this to the *** and Attorney General as honestly, there is no valid contract since I did not receive anything of value. Lofty management refuses to budge saying my perception of value is not theirs. I received nothing, this is clearly just a money grab by a company that cannot represent what they actually offer which is junk.It is interesting that the other reviewer here had a very similar experience.

• Review fromkimberly c

  Date: 02/06/2024

  1 star
  ***** seems to be falling apart. Unfortunately, I signed up for lofty with the expectation that they will offer everything that the sales person told me they would. When I was not satisfied after the first couple of weeks it seemed to get worse. My expressing my dissatisfaction only led to them becoming less willing to help are evasive of my attempts to contact them for support. I never received a response from their support team despite multiple attempts to contact. The person who was supposed to be assigned to my account wasn't responding to media email but then started texting me through multiple different and random numbers. Finally, after asking for cancellation multiple times, I was threatened with the "you signed a one year contract that is legally binding" despite their inadequacies in making any effort to help me actually use the database.Unfortunately, ***** has required me to contact my attorney to move forward with a solution that doesn't include my dumping thousands of dollars into a system that doesn't work. I would highly recommend against this company as I now have to spend additional funds on a legal outcome.