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Business Profile

Property Management

Rincon Partners LLC

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Reviews

This profile includes reviews for Rincon Partners LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Review Ratings

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    Average of 1 Customer Review

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    Review Details

    • Patricia M

      Date: 06/19/2024

      I am writing to formally address the ongoing noise and smoking disturbances caused by my neighbors in building one. According to the terms of my lease, this apartment building strictly enforces quiet hours and maintains a no-smoking policy. However, my neighbors have consistently disregarded these regulations.Upon our arrival in the first week of April 2024, we notified the leasing office of the issues concerning smoking marijuana and cigarettes. Presently, we are encountering persistent noise disruptions originating from the upstairs unit. These disturbances include the sound of children running, loud banging, and hammering, continuing until the late hours of the night. Additionally, there is a pervasive odor of marijuana and cigarettes within my apartment unit. This situation is exacerbated during hot weather when we are unable to utilize the air conditioning, thereby intensifying the odors emitted from the vents. Furthermore, they have been improperly discarding their cigarette ashes on my unit's patio. Please refer to the attached photo for visual evidence. Your prompt attention to this matter would be greatly appreciated.

      Rincon Partners LLC

      Date: 06/28/2024

      Hi ********,Thank you for your feedback about the issues you have experienced at Ascent on Peoria. We wanted to let you know that *****, our community manager, has addressed the issue with the cigarette butts and excessive noise from your upstairs neighbors. You should have no further issues with this.We are working on the next steps for finding the culprit of the marijuana smoke and hope to have this issue resolved soon. This can take some time, so we request your patience as we figure it out. I do need to clarify that Ascent on Peoria is not a smoke free community.We appreciate you bringing these issues to our attention, and we will use your feedback to assess and improve our services.

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