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Find a Location

Peak Investment Properties LLC has 1 locations, listed below.

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    Business ProfileforPeak Investment Properties LLC

    Property Management

    Additional business information

    Additional Info:

    In July 2017, BBB investigated the business practices of Peak Investment Properties, LLC. 

    BBB received information from consumers through customer reviews that this business may fail to provide transparent stipulations regarding fees and additional charges.  BBB reviewed the company's website, and contacted Peak Investment Properties, LLC regarding these business practice concerns.

    The business provided a response stating that each tenant has access to an online portal where they may view an invoice of any additional charges that they incur. 

    According to management at Peak Investment Properties, LLC, additional charges may include:
    -Tenant repairs where tenant was the direct cause of the damage
    -Administration fee for letters that may have needed to be sent by certified mail to a tenant
    -Pet fine, should an undisclosed pet be found in the residence 
    -Late fee when rent due is paid past the contracted date 

    The business provided documentation for review to substantiate these terms, and additional billing information is clearly disclosed to consumers in their leasing agreements.

    See all additional business information

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business provides real estate property management sales.

    Business Details

    Location of This Business
    4839 N 13th Ave, Phoenix, AZ 85013-2410
    BBB File Opened:
    9/20/2004
    Years in Business:
    24
    Business Started:
    1/1/2000
    Business Started Locally:
    1/1/2000
    Business Incorporated:
    11/3/1999
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Peak Properties
    Business Management
    • Ms. Rosina Forster, Managing Member
    Contact Information

    Principal

    • Ms. Rosina Forster, Managing Member

    Customer Contact

    • Ms. Rosina Forster, Managing Member
    Additional Contact Information

    Fax Numbers

    • (602) 230-8232
      Primary Fax

    Website Addresses

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Roslyn B

    1 star

    08/29/2024

    I rented from these people and regret every minute. I moved into this property and immediately.There were numerous things wrong. There was no way to get out the back gate on the back patio because it was bolted locked. I was told there was a problem with the property behind my apartment. The bathtub was resurfaced but if you stood on it felt like you would fall through. Nothing was done. The washers and dryers in the laundry room and had been breaking down repeatedly. I asked peak if they could possibly put newer ones. They considered that a complaint.I started to apply for another property that they managed. I was working with someone in that department named . I had filled out paperwork and paid fees up to ****** dollars . I got no response.After that so I ended up going to the main office. ******* went to the back and got ****. He came out and told me they weren't going to rent to me again because of complaints by the on site manager. When I confronted the onsite manager he told me that they had thrown him under the bus. Those were his exact words.So I had to search for another place to live. I had planned to move into one of their other properties by the end of my lease with them. But because.They did that to **** was unable to I found a place and moved out.I had given them notice and they knew I was trying to find another place before they had told me they weren't going to rent to me again. But they decided to keep my deposit.And then they are saying that I owe them money which I don't. They owe me the fees that I paid for an apartment They were not going to rent to me and they owe me my gate fob return money that I returned to the on-site manager. They have sent me to collections which I is why I am posting this. I have never been to sent to collections . I believe that **** should have to live on that property and be subjected to everything the people that still live there are going through. If anybody has any suggestions please I welcome them.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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