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Business Profile

Process Server

The Twenty Dollar Valleywide Process Server

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Process Server.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/04/2025

    Type:Order Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am writing to formally express my serious dissatisfaction and frustration with the services provided by Fast Serve AZ Process Servers. I hired your company to serve legal custody documents to my sons father as part of my efforts to establish official custody. Unfortunately, my sons father is currently withholding my child from me, and this legal process is the only pathway toward reuniting with my son.I paid Fast Serve AZ in full, and the serve was physically completed. However, since then, your company has failed to provide the necessary documentationspecifically, the proof of servicethat the court requires in order for my case to move forward. I have been promised several different timelines by your staff for when I would receive this documentation. Every single one of those promises has been ignored or broken. Now, your office is no longer answering any of my phone calls or responding to my emails. This complete lack of communication is both unprofessional and unacceptable.The delay in receiving this documentation has had serious consequences. It is causing a postponement in my custody case and prolonging the separation from my child. This situation is deeply emotional and painful. Your companys negligence is standing in the way of a mothers legal right to pursue custody and reconnect with her son. That is not a small matterit is a heartbreaking and unnecessary obstacle.Moreover, this situation has imposed a financial strain. I have already paid your company for a service that remains. I am also managing the cost of legal representation and court fees, and I may now be forced to hire a second process server just to obtain the documentation that Fast Serve AZ has failed to deliver. These financial burdens are unsustainable and unfair, especially considering they stem entirely from your companys lack of ******************* company first contacted: 05/01/25 Date of first serve: 05/03/25 Date of promised affidavit: 05/07/25
  • Initial Complaint

    Date:04/04/2023

    Type:Delivery Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of transaction 3/17/23 Paid $150 even though they falsely advertise $20 They were supposed to serve very important foreclosure paperwork They never even attempted and have been ignoring my calls and emails ever since

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