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Business Profile

Online Retailer

My Container Now, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

This profile includes complaints for My Container Now, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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My Container Now, LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/21/2025

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Made a payment of $8000 to My Container Now LLC in/ around May 13 and a second payment of $600 for additional work on our container, the week of May 23. We have not had any response from the business on delivery of our container for the past 3 weeks. I have traveled to their location twice to seek update on our purchase. We would like to get our money returned, but cannot get anyone to answer their phone to discuss or respond to texts.

    • Initial Complaint

      Date:05/04/2025

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      (This description also included in my BBB Scam Alert filing)I contacted a shipping container seller on ******** Marketplace regarding a 40' HC One-time shipping container for sale. Some container sellers will provide a company name (ex. My Container Now, LLC). Because I was aware that there are many container scammers on FB Marketplace, I visited the actual business address where the shipping containers are stored and shipped from. The scammers had an office, sales people, signage, etc. I was shown a container that was exactly the same as the container I would be purchasing. I discussed pricing with the sales person and I agreed to purchase a 40' HC one-time shipping container with a custom installed roll up door and customized paint. The container would be delivered in 3-4 weeks. Because the container would need to be modified I was required to pay up-front. I requested to pay only 1/2 up-front and 1/2 on delivery but they required full payment. I agreed. I did not pay with a credit card because the processing fee would be almost $300 additional (huge regret). After payment, I received no communication from My Container Now. No calls, no emails, no texts after several week. I called and left messages; voicemail, email and text and received no responses. I drove 40 miles to the business again and spoke with the office manager and salesman. They assured me that my container was on-the-way, they were waiting on back-ordered roll up doors. The new delivery date has come and gone with no communication from My Container Now. I have called, emailed and texted with no responses.

    My Container Now, LLC is NOT a BBB Accredited Business.

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