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Business Profile

Magazine Sales

Coast 2 Coast Subscriptions LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Magazine Sales.

Complaints

Customer Complaints Summary

  • 30 total complaints in the last 3 years.
  • 12 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/19/2025

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered a magazine subscription on 12/20/24 and never received it. Emailed the company regarding the status on 3/8/25 and havent received a response.

    Business Response

    Date: 04/30/2025

    Sorry.for the inconvenience I will have our office reach out to you today and you also can ******* your reciets for a full refund .

  • Initial Complaint

    Date:04/09/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

    Regards,

    *** **********

     

    Business Response

    Date: 04/15/2025

    Sorry for the inconvenience I will have out order processing manager reach out to you to fix this order 

  • Initial Complaint

    Date:01/27/2025

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The summer of 2024, date not on receipt. Two young men sold us magazine subscriptions supposedly to support their college attendance. The "customer copy safety system receipt" numbers were ********************* was on the receipts they us. We never recieved the subscriptions.

    Business Response

    Date: 01/28/2025

    Sorry for the inconvenience there could be multiple reasons why magazine didn't get delivered its possible magazines got discontinued  or address could be incorrect please email company email on reciets for a full refund .

  • Initial Complaint

    Date:09/26/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    there is no phone number provided on the receipt. I contacted the company twice at the website provided on the receipt foreign in advance of contacting the Better Business Bureau.  I received no response. Additionally, the receipt says there are no cancellations after three days. Nonexistent customer service and again, no product.

    Business Response

    Date: 09/30/2024

    If you have   your reciets please follow the cancelation policy on them for a full refund all refunds are threw check form in the mail upon reciets being mailed in and I can assure you the young man didn't walk away with any money our customer service emails are answered daily as well sorry for the inconvenience but I can assure you we will correct any issues with your order .

    Business Response

    Date: 10/01/2024

    Please mail in your reciets for a full refund company needs proof of purchase and will issue a refund threw the mail and all emails do get answered as well daily please feel free to reach out again via email or check your spam or junk folder thank you 

  • Initial Complaint

    Date:09/12/2024

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have already followed up with the general "contact@" email address to let them know the check bounced and received zero response. I reported the check to my financial institution and they said they would flag it for future potential bad checks being passed. The only acceptable form of refund now would be a cashiers check. I will not continue to go back and forth with a company that is circulating bad checks. I will not get myself mixed up in your fraudulent and Federal crimes. ot from where he was. He instead proceeded to stick his face into my bare foot and smell my foot. Feeling violated, I decided to end the interaction quickly and determined to cancel the order as I did not want anything further to deal with the organization. I emailed their "customer service" *** and was instructed to follow the refund steps on the receipts. I followed the instructions to mail the copy of the receipts within 3 days if intending to cancel. On Sept 3rd I received a refund check in the mail, deposited it, and on September 5th my bank notified me that the check had bounced because the payee account had been closed.

    Business Response

    Date: 09/12/2024

    Please send this complaint  to company email sorry for the inconvenience so they may re issue another check 

    Business Response

    Date: 09/19/2024

    There is no fraudulent or federal crimes commited we have no control over banks and when they decide not to put the checks threw  the company would not issue a bad check knowingly it would. Not clear all refunds checks went out for a second time sorry for the inconvenience and hassle on your refund but your refund is in the mail for the second time it's up to you if  you want to cash  it or not but we will reissue checks thanks and have a good day 

  • Initial Complaint

    Date:08/21/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid for a subscription to be mailed to ************************* at ********************** on 1/12/2024. To date no magazines have been delivered.

    Business Response

    Date: 08/23/2024

    Please follow cancellation policy on reciet for a full refund sorry for the inconvenience 

  • Initial Complaint

    Date:08/19/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Bought a subscription from a young man going door to door in my neighborhood back in June of 2024. We have purchased subscriptions from C2C Subscriptions LLC before, and they delivered as promised. However, I've been notified that the magazine I ordered and paid for in advance has "been returned to us and we are not able to fulfill it." The *********************************************************** I either want them to deliver the magazine I paid for as promised, or refund my money., There is no way other than snail mail to contact the company, and I'm beginning to agree with recent reviews proffered by disgruntled C2C **************** customers that this company is deliberately scamming people. I've sent a review, and offered C2C two options - send me the magazine I paid for as promised, or refund my money. I have done some research, and this magazine I ordered is a current publication.

    Business Response

    Date: 08/22/2024

    Please follow the cancellation policy and let us know your requesting a refund if we can't fulfill order company will issue a refund check via ******* sorry for the inconvenience 

  • Initial Complaint

    Date:08/12/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Pd for **** and **** magazine to donate to *********************** *****************. Now realize they will never receive my donation. Total scam... just wanted to help my children's school.

    Business Response

    Date: 08/23/2024

    Magazines take up to 120 for delivery please allow alotted time for delivery thank you 

  • Initial Complaint

    Date:08/12/2024

    Type:Delivery Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.


    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

    My current mailing address is ********************** *********, CA *****. The receipt is attached in the main complaint to show proof.  


    Regards,

    *****************

     


    Business Response

    Date: 08/14/2024

    Your order can take no longer than 120 days to arrive if longer than that please mail in your reciets for a full refund sorry for the inconvenience .

Coast 2 Coast Subscriptions LLC is NOT a BBB Accredited Business.

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