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Fast Food Restaurants

McDonalds

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Autumn B.

    Date: 10/07/2023

    Used drive thru on 10/6/2023 at 1:15pm.Order number **** I've always use the drive thru at this location, it's close to my house, simply and easy, especially when I am with my siblings and/or picking up food for my parents.However, on this particular occasion I experienced rather opposite of the service I was expecting. As I am receiving my order, a distasteful man started shouting at me thru the window, behind the lady handing me my last bag, even startling her, shouting that we (my family and I) couldn't come through the drive thru with our "large" order. It is 6 combos? which was completely unnecessary and distributing.I went inside to get the managers name, it was then he told me he was the manager. Unbelievable the manager is the one shouting at customers at a drive thru window. Wonder how he's running his shifts..He refused to give it to me, had sass and told me the drive thru is meant to be "fast" and I had "too much food". To which I respond "so you're telling me anyone with 6 meals or more can't use to drive thru? He responded with "yes". Is this true **********? people with 6 orders or more can not use the drive thru?This "manager" was not only disturbing and unprofessional. He had attitude the entire time, rolled his eyes and respond with "whatever" after I asked him "what's the different between ordering two bundle meal packages with drinks vs 6 combos? Same amount of food and price, correct?What I can't seem to understand is, my 6 meals were out in less than 5 minutes and the manager is still complaining for us to not use the drive thru? Seems ridiculous to be telling customers this.I live right down street and have always use the drive thru for my 6 person orders or more. I'm sorry, but an ill-mannered teenage "manager" shouting and giving me attitude thru a window behind one of his female employees isn't gonna tell me when/how I can and cannot use the drive thru for my family orders. Must be under new management.

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