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Business Profile

Data Recovery

Desert Data Recovery
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

5

Average of 1 Customer Review

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Review Details

  • Kari H

    Date: 04/21/2023

    I lost all my childrens first pictures on a damaged external.My oldest daughter dropped it off my desk twice, I died. It held thousands of their very first **************** It held my childhood images, our family holidays, birthdays, dance ***************** memebres we have since lost. This external was from ****. Back then they didn't offer many hard drive repair options. I did all the 911 software recoveries available. Nothing worked. For years I took it to specialist & no one could help me. A few years ago I was told I needed to try a clean room. I was quoted $1000 to start. After saving I started researching again. I was quoted $1300 to send to the *** clean room from someone in *******- they didn't even look at it. Then I read about Desert Data Recovery. I read all their reviews & I just felt I needed to try them. ***** spoke w/me & told me she would do whatever she could & would keep me in the loop as she went. Within a day I recieved a message she was hopeful & found some files. A day later she messaged ********* me the file names of the files she could recover. She needed me to go over them & approve what she found. I was literally trembling in fear, not allowing myself to hope. It took me hours to get the courage to even start the download. When I downloaded the file names I instantly wept. There were thousands, baby daughters birth ****, kids with uncle ******** (My little brother who died 6 years ago), Christmas's, *******, birthdays, concerts, dance recitals, reunions, everything!! I don't know how ***** did it but I do know she is a gift from God. She saved everything to a new external & the cost was only a fraction of the quotes from other companies. ***** and Desert Data Recovery saved me hundreds & gave me my babies back. I will never be able to give them what they gave me. But **************************** of ******* ** will forever hold hero status in my ************* Thank you *****, The ***** Family

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