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Business Profile

Collections Agencies

Midway Mitigation Group

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 14 total complaints in the last 3 years.
  • 5 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/14/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    These people are awful. Threaten you with criminal charges and to throw you in jail. A debt from 2017.

  • Initial Complaint

    Date:10/08/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    10/8/2024 - Received a call from Midway Processing Group/Midway Mitigation about a loan that I took out in 2017. Says it is from Web Cash and they can not tell me who the original Lender is. Says that are going to garnish my wages, take this to court, take over my bank accounts or even revoke by drivers license.

  • Initial Complaint

    Date:08/16/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This debt collector keeps harassing me regarding a debt for a loan originally from Allied Cash Advance here in *******************, I am working with the current debt holder and making monthly payments for this debt already. I have asked Midway Processing group to stop contacting me regarding this debt 3 times over the phone. I have a voicemail saved with more information as well if that helps. They have been contacting me on a few phone numbers, the primary number they contact me using is: ************.Thank you.

  • Initial Complaint

    Date:08/02/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Person calling me stating I owe money for a payday loan and they are going to garnish my check and mess up my credit for 7 years. Very rude. I told him this is a scam as I have not done a payday loan. He said good luck and hung up. He has tried calling my son also. After reading the previous complaints, something needs to be done asap!!He cannot answer any of my questions when I ask about this payday loan. He is threatening and this is illegal. I will get an attorney.

  • Initial Complaint

    Date:07/16/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was being harassed and threatened by them to pay an outrageous amount of money, from an organization they wouldnt give me. One was cashnetusa one was web advisors? Called my local attorney general and ****** to confirm, it was scam.

  • Initial Complaint

    Date:07/01/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a call from *************************, very difficult to understand him. I had to request he spell out certain words, because I couldn't understand him. he claims I took a loan from Plainview or Plaingreen, I could not understand him, total loan $2435. This loan was taken in 01/14/2019 when i was employeed by Interstate. I haven't worked for Interstate for years. He would not provide the bank account information this was sent to. I informed him my identity was stolen in 2017. This was a fraudulent loan. ****** claimed I was still liable and since it was my name and SS # attached to loan. He would not provide any information to me and transferred me to his supervisor who stated If I didn't pay it would be sent to court. I explained to supervisor this was a fraudulent loan. Supervisor stated to stop wasting his time, he was going to send it to court and I could settle it then.

  • Initial Complaint

    Date:06/28/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Repeated calls on a debt that was released in bankruptcy almost *************************************** a pice of sh*t when I told him I knew more than him about debt collection. The caller today hung up when I asked for the address.

  • Initial Complaint

    Date:04/30/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a message from my son that Midway Processing called him looking to reach me. He gave me a number to call back. I called them and they immediately answered with am I speaking with ********************* last 4 digits of SS#. The agent told me that they were calling to have me to pay a back a debt that I owed. The agent told me that it was from ******** I informed him that I had no debt from ******* and I asked him to tell me what the original debt from. He could not tell me and he transferred me to his supervisor who kept up saying they were going to take me to court and I kept asking for the original debtor and he switch back and forth from TDbank and a cash advance company. I told him that I wanted to see the original debt and he said he could not see it so he had to transfer me to his legal department. This guy named ***** continued to tell me that he wanted me to agree to this debt. He then told me it was not from TDBAnk but from a company called Fast Cash. Total 1475. He was talking about statue of limitations but the federal government allows them to collect this debt. Unfortunately I panicked and give him a cc number. The emailed me a really basic form showing the agreement with no information concerning this debt. I signed it electronically and after the call I realized that I may have just been scammed. I am closing out my cc so that no debits can be debited until they can prove the debt is mine. Their tactics were extremely harassing. Unsure where I go from here. I still have no idea what this debt is or if I really owe it. I have no such debt on my credit report. What concerns me that they told me that the company sent me letters and closed the debt in 2022, gave me my address and knew that I had worked at TDBANK which was well over 7 years ago.

  • Initial Complaint

    Date:04/25/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On April 25, 2024, I received a call from *********************** working for Midway. He said I owe a company called FastCash for a loan I received more than *********************************************************************************************************************************** When I started asking for dates and about the next steps, he did not hesitate to get off the phone.

  • Initial Complaint

    Date:01/24/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received call from someone at Midway Processing Group/ Midway Mitigation Group (they use both names) threating to file criminal charges for a debt for another company. When I asked for a letter in the mail they said they sent me one and I said I never got it, he said I was liar, and I was getting criminal charges since I wouldn't pay them. I contact the county court here in Bernalillo County, **, I was told that they can't file charges and to contact BBB. I felt very harrashed and threaten being told I was a criminal and a liar because I wouldn't pay them.

Midway Mitigation Group is NOT a BBB Accredited Business.

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