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Business Profile

Collections Agencies

Delivery Financial Services, LLC

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Delivery Financial Services, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Delivery Financial Services, LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 5 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/07/2024

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with Delivery Financial Services. I do not have a contract with Delivery Financial services. They did not provide me with the original contract I requested.

      Business Response

      Date: 08/08/2024

      This person claims we did not provide any information she requested. In face we have not spoken to her. We left 2 messages on the phone number provided and sent a letter. She did do a dispute thru the credit bureau but did not request any documentation.

      I would be happy to get the itemized statement and send it to her.

       

    • Initial Complaint

      Date:06/13/2024

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this **** with charter communications, I do not have contract with DLVRY FN SVC, they did not provide me with the original contract as i requested.

    • Initial Complaint

      Date:06/07/2024

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with ******** RADIOLOGY ASSOCIATE. I do not have a contract with DELIVERY FINANCIAL SERVICES and I have not been provided an original debt contract.

      Business Response

      Date: 06/17/2024

      the following are out notes 
      we made multiple calls to this person, starting 9-14-18 each call was a message left.On 8-2-19 this person filed a dispute with the credit bureaus and again on 2-11-20, each time we sent it back as owed. Then on 3-26-20 we called and spoke to her as you can see below. She stated she wanted to settle the debt of ****** owed to ******** Radiology, we offered 50% off my collector came back to the phone to make the offer, the call had been disconnected, ********************** never called back. A month later she continued to dispute the debt thru the credit bureaus on 4-24-20, 2-8-21 and 6-11-24


      6-11-2024 @ 07:46 by MK  -    D DID E ***** I SENT BACK AS OWED
      02-08-2021 @ 09:39 by MK  -  D DID E ***** I SENT BACK AS OWED
      04-24-2020 @ 11:27 by MK  -  D DID E ***** I SENT BACK AS OWED
      03-26-2020 @ 14:29 by SV  -  IF CALLS BACK WE CAN SIF FOR $******

      03-26-2020 @ 14:26 by SV  -  3744 SWD V MMR STTD SHE SAW ON CREDIT WANTED TO SIF STTD I CAN DO 30% OFF SHE ASKED IF I COULD DO MORE I OFFERED 35%THEN SHE ASKED IF I CAN DO LOWER SHE WAS LOOKING TO SIF FOR ***** ADVISED I WILL SEE IF I CAN GO LOWER PUT CALL ON HOLD THEN CAME BACK AND STTD I CAN OFFER 50% WHICH WOULD BRING IT TO %****** AND CALL WAS DISCON EOC

      02-11-2020 @ 08:59 by MK  -  D DID E ***** I SENT BACK AS OWED
      08-02-2019 @ 08:07 by MK  -  D DID E ***** I SENT BACK AS OWED
      02-21-2019 @ 09:53 by CS  -  3744- LMTC
      01-18-2019 @ 09:04 by CS  -  1205- LMTC
      11-30-2018 @ 16:24 by CS  -  1205- LMTC
      11-30-2018 @ 16:24 by CS  -  3744- MPT EXCEPTING INBOUND CALLS
      09-26-2018 @ 10:02 by CS  -  1205- LMTC
      09-26-2018 @ 10:01 by CS  -  3744- NOT EXCEPTING CALLS
      9/14/2018 @ 8:53:25 AM by MK  - CALLED BY DIALER - UNDEFINED RESULT MESSAGE LEFT UNVERIFIED

    • Initial Complaint

      Date:11/10/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have a Derogatory **** on my credit report from DLVRY FN SVC for $12,670. I have no idea who this company is. I don't know what this charge is for. It says it was made on June 13, 2017. It says the last report was on November 1, 2022. I would like to know what this is and to have it removed off my credit if possible.

      Business Response

      Date: 11/17/2022

      ********************,

      This is regarding a visit to *********************************** in 2017. We spoke to you on May 5th, 2017. You told us to send the bill to the VA and hung up. We tried to get additional information from you regarding the VA but you disconected the call. We have not spoken to you since then despite numerous attempts to contact you.

      If you would like to resolve this matter today please call us at ******************. We may be able to settle for an amount less than the total due.

      Thank you.

    Delivery Financial Services, LLC is NOT a BBB Accredited Business.

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