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Business Profile

Building Materials

The French Quarry Inc.

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromTravis B

    Date: 12/03/2023

    1 star
    Worst part of our entire remodel was ****** had promised to make the excessive problems and negligence right. He later disappeared, as all of them have done many times over the process. Our counter tops were installed incorrectly, where the drawer would not open because the sink was moved forward (per ******* insistence). Initially I had asked ****** 3 times, why it "needed" to be moved forward. Finally he just stopped responding to me and it was what it was. Until, I found out that it caused the issue with the drawer. This made them have to come back out, which is when the real issues began. They again took me away from my work to send out two unskilled laborers to fix the issue; sawing and grinding dust and debris all over our brand new kitchen (it covered the entirety of the room and the appliances, as well as our table from my wife's recently deceased grandmother). - All of this, because ****** insisted that the sink be moved forward, after I pleaded with him that it not be. During the "fix" of the initial issue, the laborers carelessly used and left running out ***** show all day, spewed dust all over everything, chipped our counter new marble counter top, damaged our brand new cabinets, and more. ****** then insisted that he come out to look at the issues in person, thus taking me away from my job, once again - after I had told him that, if I were to do this again, it would need to be for a good reason. He made promises, after seeing everything that he would fix it (replace the items), and then disappeared; cutting off all contact. Insult to injury fits ******** decisions. Sadly he was the one who created the "injury" in the first place, only to insult afterwards. They make promises that are never kept, they do not install anything properly the first time, they will damage and break things that you own in the process, and then take you away from your livelihood, only to turn their backs on you in the end.

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