Business ProfileforMike's Auto Repair
Current Alerts For This Business
According to BBB Code of Advertising 1. Basic Principles & 14. Free;
1.2 "Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used."
14.1 "An advertiser may use the word “free” in advertising whenever the advertiser is offering an unconditional gift. If receipt of the “free” product or service is conditional on a purchase:”
14.1.1 “The advertiser must clearly and conspicuously disclose this condition with the “free” offer (not simply by placing an asterisk or symbol next to “free” and referring to the condition(s) in a footnote)."
BBB requested Mike’s Auto Repair substantiate their right to display the NAPA AutoCare trademark by providing documentation such as a license or formal permission to use the logo. If they were unable to provide this documentation, BBB requested the business discontinue this ad to adhere to BBB Code of Advertising. BBB requested Mike’s Auto Repair provide clarification as to whether or not there were additional contingencies to the free towing offer such as a required diagnostic fee. If there were additional contingencies surrounding the free offer, BBB requested the business modify their website to clearly and conspicuously disclose these conditions to adhere to BBB Code of Advertising. The business did not respond to BBB concerns.
At-a-glance
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Business Details
- Location of This Business
- 1302 E Indian School Rd, Phoenix, AZ 85014-4926
- BBB File Opened:
- 11/15/2003
- Years in Business:
- 31
- Business Started:
- 1/1/1993
Customer Complaints
0 Customer Complaints
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