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Business Profile

Transmission

Ivy's Transmission

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Transmission.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/10/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On August 9th of 2024 I took my vehicle 2011 Chrysler 200 to Ivys transmission shop to have my transmission rebuilt and repaired . I was given an estimate of $4786.49 . With 1 year warranty. My car was in his shop for a whole month before I got it back . The day I picked up my car it was not running right . I was told I needed a battery by *** the shop owner and that the car would run better due to my transmission is electric so replacing the battery had a lot todo with why it was not running right . I replaced the battery and the seemed to have gotten better. But a week after I noticed a leak of oil and it was transmission oil so I gave him a call and he asked I take it back in . I took the car back in and it sat his shop for another month . He called and told me he had fixed my car and a few weeks later I started to have more issues. Transmission was not changing gears and it was slipping .My car made it back and fourth to his shop is atleast 6 times. Second to last time I took it back paid him an additional $ 1600 to fix what he said was wrong with my car . The electrical system had went out on my transmission. It was not fixed my car is still the exact same way as when I took it . my car is sitting there now has been there a week . Stopped by today 6-9-2025 *** the shop owner stated that he has not looked at it .i have receipt of the rebuilt job. I missing a receipt that I can get ahold of . Its in a file . But I do not a receipt for the $1600 that I paid in cash . He did not give me one .

  • Initial Complaint

    Date:08/07/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Had him rebuild my transmission It was never right Its been back there 3-5 time Hes had it about 6 months and always tells me hes waiting on a part We spent ***** dollars and the cars not drivable I just want my car fixed The tags expired and it needed emissions in January I wont be using this shop ever again

Ivy's Transmission is NOT a BBB Accredited Business.

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