6 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Retta B
5 stars11/15/2023
The technicians are always friendly and helpful. No more scorpion issues at my house!!Review from Sally B
5 stars11/15/2023
We've been using Iron Mantis for over 8 years and are extremely happy with the service we receive. They work around my schedule and always ask me if I have any special needs or concerns before the tech comes to my house. If i see a bug im not familiar with ill snap a picture of it so they can detetmine if any special treatment needs to be done.When we moved into a 60 yr old home I wanted to have them come out before I started unloading boxes. Even though I didn't give them much time they were able to schedule an appointment within **************************************************************************************************************************** mind.Review from Tanya C
5 stars11/14/2023
We love our Iron Mantis team! Not only do they never miss a service, they make time to come between visits if we have an issue that needs resolved. ******* is who we usually see. He is extremely professional, thorough, and always helpful! If I have questions or concerns, he is quick to help and offer suggestions. Although ******* is who we typically see, weve never had anything short of an amazing experience with anyone weve worked with! *****, the office manager, is also extremely helpful! Whether she is answering my call to help reschedule an appointment to happen while were home, or helping to ensure we get a service between sprays-she is always kind and knowledgeable. She answers with a smile you can hear and is sure to do whatever she can to help!Thank you again to our entire Iron Mantis team!! We love you all!
Iron Mantis Pest Control Response
11/15/2023
Thanks for your kind words *****! We really appreciate your businessReview from Cyn N
5 stars11/14/2023
Love the service.If there is anything amiss, they will do there best to revisit immediately.Pricing is good as well.Iron Mantis Pest Control Response
11/15/2023
Thank you for your business over many years, you are awesome!Review from Alyssa E
5 stars11/04/2023
I have Iron Mantis treat my house every other month for scorpions, spiders, ants, and crickets and am very pleased with the service. I've only seen dead scorpions outside and the technicians are friendly and always are careful with my dog.Iron Mantis Pest Control Response
11/15/2023
Great to hear thank you for your review, we really appreciate your business!Review from Heather R.
1 star05/27/2022
I purchased on Groupon. They performed the service 5/18/22. They texted me this morning at 7:00AM that my payment method failed, with a link. So I clicked it. They had the audacity to schedule me for monthly service. I SIGNED NO CONTRACTS, NOR DID THE GROUPON STATE IT WAS FOR RECURRING SERVICE. I called the office, they weren't even open but free to awaken my family. I left 2 voicemails and 5 texts. They then replied via text on so sorry see you next month.NO. I will contact police if they choose to trespass. I called them again and oh she didn't text anyone etc. Tech great, but BE CAREFUL THEY SIGN YOU UP FOR RECURRING SERVICE WITHOUT CONTRACTS AND THEIR SECRETARY IS VERY RUDE. I'll pay twice as much not to have to deal with this junk.Iron Mantis Pest Control Response
05/28/2022
Heather, we are very sorry for your experience. I see there is some confusion that needs to be cleared up, as no recurring services have been scheduled and no contract made.Customer Response
05/29/2022
Unfortunately, that is incorrect. "I am so sorry. I took care of this for you. See you in a month." Straight off my text messages. I'll be happy to take a screenshot. In addition, the text states "oops! Pest payment failed for $30.00. Click here https://ironmantispest.portals.com/lognc/e33a8b5920915448d8d2989tcd2d3b7%24ironmajtispest%248584 User 8584 Disregard if you have sent a check. -Iron Mantis". It clearly showed a scheduled service of 6/18, 7/18, etc. You've updated it today, however it's simple, your reply is false and I've got the digital image and texts to prove it. You've a great IT guy working a holiday weekend. Don't call me a liar. I never would've posted here if I didn't have proof. I am disabled. The stress gave me a seizure severe pain. This is incredible.
Customer Review Rating
Average of 6 Customer Reviews
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