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Business Profile

Property Management

Leassa Property Management

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/29/2023

    Type:Order Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I signed a contract to do business w/ Leassa in June 2022. At first, broker seem responsive and friendly. After several months, i emailed for support and he stopped responding to me. 1yr later I found out they only paid my taxes 2 out of the 12 months. They took hostage of the taxes $ they collected from tenant and never paid or file taxes on my behalf causing a delinquent and a penalty to my TPT account. I contacted broker by phone/email but he does NOT respond. Only the ** respond stating that he did paid for 2022 but every week i called AZ taxes they said no new update and that i'm liable for their action. OMG. I have ** managing my home for the past 10yrs and never have i had issue w/ ** holding my taxes $ hostage and causing a delinquent/penalty to my TPT account. I just want those missing months paid/reported ASAP and any delinquent/penalty clear off my TPT account. Is that too much to ask? How they stay in business w/ reputation like this? look at their reviews.

Leassa Property Management is NOT a BBB Accredited Business.

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