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Apartments

Aventerra At Dobson Ranch

This business is NOT BBB Accredited.

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1

Average of 1 Customer Review

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Review Details

  • Katelynn A

    Date: 06/04/2024

    DO NOT LIVE HERE!!! Started off strong without having AC in my unit for the first two weeks I moved in AUGUST 115F weather, (was told by maintenance guy he told the owners my unit needed a new AC unit but was ignored). Next amazing thing about this place was that they never gave me the mandatory trash can you have to use in order to use their mandatory trash vallet service, so I was charged $60 for 3 months that I was never credited for or really even got apologized to for. Cockroaches and ants were another great thing about this apartment, I only had to call for pest control 5 times in 8 months!!! The final greatest thing about my unit specifically 253, was a lingering smoke/mold smell coming from the previous owner/ the resident below this unit. It lasted the ENTIRE 8 months I lived in this apartment and management basically told me too bad and there was nothing they could do about it. All of my clothes and furniture are contaminated with the smell and literally started to make my new apartment smell too! I had to wash my clothes twice to get the smell out and as for my brand new couch, theres not much I can do to rid of the smell. When I finally moved out of this garbage complex they do anything to not get you your deposit back including a $150 charge for cleaning my clean, stain free carpet (which the pictures they showed as "proof" were literally clean) as well as a $20 fee to clean their dirty ***** old washing machine that they apparently didn't clean before I moved in and my personal favorite, a $40 cleaning toilet charge because there was an unremovable hard water stain in the toilet bowl. Like are you kidding me??? Worst apartment experience of my life and I am SO happy not to live in such a trashy place anymore. I really truly beg you to never rent from them unless you want to have a miserable experience like I did.

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