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Business Profile

Pet Grooming

XO Pet Grooming and Academy LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pet Grooming.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromKristen S.

    Date: 09/02/2025

    1 star
    This grooming facility has decided to illegally post pictures of another groomers work to their social media page in attempt to pass them off as their own. On the XO Pet Grooming and Academy LLC ******** page, there are completed cat grooming pictures posted on August 9, 2025 alongside a picture of their new cat ******* ********. The "Dinosaur" cat haircuts were completed by **** ******* of **********. Not by this ******** who appears to have previously worked at ******** based on the grooming ***** she is wearing. **** ******* is aware of her pictures being stolen and has attempted to have the thief grooming salon remove those pictures. Unfortunately XO Pet Grooming and Academy LLC decided to block **** and reposted their original post two more times. They are deliberately using deceptive advertising. I wish picture proof could be uploaded here because I have screenshots of this proof. In an attempt to assist **** in bringing forward the deceptive illegal behavior of this grooming salon, I am writing this review here on the BBB page. She has also been advised to seek legal assistance with a lawyer.

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