Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Kingman Chevrolet-Buick has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforKingman Chevrolet-Buick

    New Car Dealers
    BBB accredited business

    Additional business information

    Additional Info:
    This business also offers services in Spanish.
    See all additional business information

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/6/2015

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers the sales and service of Chevrolet and Buick vehicles.

    Business Details

    Location of This Business
    3730 Stockton Hill Rd, Kingman, AZ 86409-3056
    BBB File Opened:
    10/30/2015
    Years in Business:
    10
    Business Started:
    12/3/2013
    Business Incorporated:
    9/26/2013
    Accredited Since:
    11/6/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • KGM Operating LLC
    Business Management
    • Mr. James Flynn, Principal
    • Ms. Jeanette Christensen, Office Manager
    Contact Information

    Principal

    • Mr. James Flynn, Principal

    Customer Contact

    • Mr. James Flynn, Principal
    • Ms. Jeanette Christensen, Office Manager
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/23/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I took my 2015 GMC Canyon to the dealer as I was having issues with the steering, it get stuck like if it had no power steering fluid in it. When I showed up they diagnosed my truck and told me they would fix the problem. I paid a total of amount of $1,107.01 in cash on 6/8/2021 to have it fixed. I come back to pick up my *********** took it for a test drive and the steering was doing the same thing it was not repaired. So I took it back to them claiming it was not fixed and I demanded for them to fix it since I had already paid them and they assured me to fix the issue. They refused to unless I paid another $1,300 for the repair! I trusted they would fix the problem when I first took it in, I paid them more than $1,000 they did not fix the problem I took it back and they wanted to charge me again to repair the issue! This is unprofessional and unethical. Taking full advantage of an elderly man who just needs the vehicle fixed. The vehicle is not that old to have a major fix.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Susyn K

    5 stars

    10/21/2023

    Best experience at a dealership ever. ***** (***************************) couldn't have been more accommodating and helpful. We were recently in need of another car after being t-boned. He went out of his way to help us get another car. He listened to our needs and wasn't at all pushy. We told him what we wanted and he didn't try to upsell us. The dealership threw in a new set of steer tires, along with a full tank of gas. ***** even came and picked us up. Wonderful experience. Very, very happy.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.