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Find a Location

J & H Microwave & Appliance Repair LLC has 1 locations, listed below.

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    Business ProfileforJ & H Microwave & Appliance Repair LLC

    Small Appliance Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company repairs and installs small appliances including microwaves, washers, dryers, and refrigerators.

    Business Details

    Location of This Business
    Goodyear, AZ 85338-2525
    BBB File Opened:
    7/26/2006
    Years in Business:
    19
    Business Started:
    8/30/2004
    Business Incorporated:
    8/3/2005
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Garrett Munger, Member
    • Ms. Kelly Munger, Owner
    Contact Information

    Principal

    • Mr. Garrett Munger, Member
    • Ms. Kelly Munger, Owner

    Customer Contact

    • Ms. Kelly Munger, Owner
    Additional Contact Information

    Fax Numbers

    • (623) 925-5492
      Primary Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/06/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Company is contract service for appliances, usually warranty work for stores.As I live in rural area, I delivered a malfunctioning washing machine to them for repair on Aug 11. I picked it up a few days later and paid $207.62 for the repair.I got it installed the next morning and found it had a different problem but still did not work. I called the bank and they had already cashed my check.I called and talked to a lady who said if I could get it back by **** the next day they would check it out while I waited. I did so, but the tech would not look at it and said leave it. I have called twice since after one and two weeks, and the man last time said they had no intention of wasting time looking at it and I could just pick it up. The non-functional machine is no use to me.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Carla J

    1 star

    06/02/2022

    I am shaking!!!! I had to ask the technician to leave within 5 minutes of entering my home where I was alone. **** was very aggressive, combative and angry from the moment he walked in. He sat in his van for 15 minutes before coming in (105 degrees heat). Then he knocked on the door and I said "thank you for coming, I've been without a dishwasher for 3 weeks". He dropped his tool bag, looked through paperwork and said "no, just since May 19th". I got the impression I had angered him. He then question who installed, Best Buy, "are you sure?". He raised his voice and said installation not covered by warranty and he'd have to charge me....I said that was fine. He went on a rant talking about the height of the plumbing, the hoses, the kitchen sink and bacteria. I asked him to leave ... which angered him more and on the way out he shouted "Warranty Work Denied". I called the office but it is just a girl's (*************************) personal cell phone ************. I asked to speak to ****** manager and she got heated with me as I told the story, she insinuated also that I was not telling the truth. I asked for the name of the Company and she hung up on me twice. Calling back didn't help because it is her personal cell phone. I had to call ****** Paykel because that's who set up the appointment and find out the name. DO NOT BE ALONE IN THE HOUSE WITH ****....very creepy, angry person. Also, not a professionally run company if they are using their own cell phones. *************************** also goes by All Star Appliance Repair, LLC

    J & H Microwave & Appliance Repair LLC Response

    06/04/2022

    ****************,We do not show you in our data base.We dont not have a **** or **** working for our company.We are J&H Appliance not Allstar Appliance.The number you provided is not our number either.Did the person give you paperwork or a card?You have the wrong company!I will contacted the BBB to have this review removed.Have a nice day.

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