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Business Profile

Moving Companies

Budget Movers LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Companies.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromkim g

    Date: 10/21/2023

    1 star
    On 9/9/23 Budget Movers packed my belongings to move long distance via *** tractor trailer. Many of my items were crushed due to negligent packing; a solid oak dining table, a dryer, a BBQ grill, and smaller items. The oak table was packed standing up with a couple boxes under it that had NO support and hundreds of pounds of boxes stacked on top. I have also never seen a dryer crushed so the drum would no longer turn (verified by a repair company), we had to buy a new one when we got there. When I called multiple times to see if they would cover some of my items and sent them pictures of the damage that I have attached here, they advised me they would not cover any negligence since I didn't use their truck, and the *** tractor trailer was "inferior". I cannot imagine how the shipping vessel would have stopped my items from being crushed due to hundreds of pounds of weight being packed incorrectly on top of my standing table and clothes dryer! They refuse to admit fault or cover my damage at all. I have moved several times and never saw packing damage like this. The management was very unresponsive and unwilling to make any effort to correct the situation. They also insuated I was there and should have watched their team and supervise them! I hired a moving company to use their expertise on packing my items for a safe trip. My kids could have done this move better! Their terrible packing cost me thousands of dollars in damage which no one wants to cover! I have also made a complaint to the BBB.

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