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Find a Location

Rechaza AC LLC has 1 locations, listed below.

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    Business ProfileforRechaza AC LLC

    Heating and Air Conditioning

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offersair conditioning and refrigeration system services.

    Business Details

    Location of This Business
    6218 N 59th Ave, Glendale, AZ 85301-4436
    BBB File Opened:
    7/26/2022
    Years in Business:
    9
    Business Started:
    9/12/2014
    Business Incorporated:
    9/12/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Paulo Harris, Member
    • Ms. Sandra Muniz, Qualifying Partner
    Contact Information

    Principal

    • Ms. Sandra Muniz, Qualifying Partner

    Customer Contact

    • Ms. Sandra Muniz, Qualifying Partner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/16/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On Thanksgiving Day, 2022, my heating system broke and I contacted Choice Home Warrenty. Rechaza answered their "call" and a repairman (non-English speaking) came to my house on Friday. Whatever he did, when he left the system was still broken so I called Rechaza and they arranged for the repairman to return on Monday. Thru an interpreter in their office I was informed he had to replace part of the electrical wiring. He did whatever, said it was fixed and left. It was not fixed. I have not had my central heat since, having to rely on space heaters for warmth. Rechaza does not answer my calls, the woman who works in the office and functioned as their interpreter did not answer or return calls or texts to her personal cell phone. Reputable repairmen don't want to work on the system because Choice Home Warranty will not pay for all the repairs to be done.Choice Home Warranty refuses to fix the entire cost the ************* will cost because a contracted company made the mistake.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Victor N.

    1 star

    07/25/2022

    Rechaza ac llc. was inept at repairing my AC. They only needed to replace the blower motor but some how disabled the ability to turn on just the fan from the thermostat. A second repair person was dispatched to correct the fan problem and after he fixed that the ability to engage the heat option of the unit was non-existent. Unsure which repair person disable this function. After almost a month I have been unable to get a tech to come out and fix what appears to be a broken wire to the spark electrode to ignite the gas to produce heat. Rechaza was contracted through Choice Home Warranty who fail to help resolve the issue except for calling Rechaza but Rechaza will not follow through with a repair visit. CHW claims they have no influence to get them to fix my HVAC. Rechaza, for the last 30 days has claimed they will send someone but never does send a tech.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

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