ComplaintsforAmerican Freedom Shop
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Complaint Details
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Initial Complaint
09/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
this *** shop american freedom **************. has charged my bank from my debit card several charges over a yr. sometimes ***** twice a day. the bank said it started out at ***** then it had a diff. name earlier. the *** said its not them so what do i do nextInitial Complaint
07/23/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
On June of ****************************************************************** the next 2 months they hit me with ****** of non agreed to fake membership charges that I never signed up for. I finally got in touch with them about canceling my so called membership. Was informed that they would refund my money, but came back 2 weeks later saying that they couldn't do it electronically but would send me a check. Turns out it is worthless because it's still bouncing. They need to be held accountable, I now know that im not the only one.Initial Complaint
07/03/2023
- Complaint Type:
- Billing Issues
- Status:
- Resolved
In November, 2022 I bought a pocket watch and was supposed to get another for free if I paid for the shipping. I did that and got the merchandise I ordered. I didn't buy anything else from this company, I didn't sign up for a membership, and I have received no goods or services for all of the charges that they've taken from my debit card since then for a total of $814.46. Here is a list:07/03/2023DEBIT CARD / SHOP AMERICAN FR ******************************************-$39.99 06/27/2023DEBIT CARD / SHOP AMERICAN FR ******************************************-$39.99 06/01/2023DEBIT CARD / SHOP AMERICAN FREED *********** CA-$39.99 05/15/2023DEBIT CARD/ SHOP AMERICAN FREED *********** CA-$39.99 05/15/2023DEBIT CARD/ SHOP AMERICAN FREED *********** CA-$39.99 (this is not a duplicate, it is an additional charge on the same day)04/27/2023DEBIT CARD / SHOP AMERICAN FREED *********** CA-$39.99 04/19/2023DEBIT CARD / SHOP AMERICAN FREED *********** CA -$39.99 04/14/2023DEBIT CARD / SHOP AMERICAN FREED *********** CA-$39.99 03/20/2023DEBIT CARD/ SHOP AMERICAN FREED *********** CA-$39.99 03/10/2023DEBIT CARD / SHOP AMERICAN FREED *********** CA-$34.95 03/06/2023DEBIT CARD / SHOP AMERICAN FREED *********** CA-$39.99 02/27/2023DEBIT CARD/ SHOPAMERICAN8000580 ************ CA-$39.99 02/21/2023DEBIT CARD/ SHOPAMERICAN8000580 ************ CA-$39.99 02/21/2023DEBIT CARD/ SHOPAMERICAN8000580 ************ CA-$39.99 02/13/2023DEBIT CARD / SHOPAMERICAN8000580 ************ CA-$34.95 01/30/2023DEBIT CARD / SHOPAMERICAN8000580 ************ CA -$39.99 01/30/2023DEBIT CARD / SHOPAMERICAN8000580 ************ CA -$34.95 01/23/2023DEBIT CARD / SHOPAMERICAN8000580 ************ CA-$39.99 01/03/2023DEBIT CARD/ SHOPAMERICAN8000580 ************ CA-$39.99 12/22/2022DEBIT CARD / SHOPAMERICAN8000580 ************ CA-$39.99 12/22/2022DEBIT CARD/ SHOPAMERICAN8000580 ************ CA-$34.95 12/01/2022DEBIT CARD/ SHOPAMERICAN8000580 ************ CA-$34.66Initial Complaint
06/10/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I never ordered anything from this company. The charges are $34.95 effective 04/20/23, $39.95 effective 04/25/23, totaling $74.90. I have no idea how this occurred. I did not order from Shop American Freedom and want a refund they took from my debit card.Initial Complaint
05/14/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Charging my previous CC almost weeklyInitial Complaint
05/09/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Charging $39.99 5 times in 2 months without me knowing ,I called and they lied about sending a refund. I had to cancel the credit card to avoid more problemsInitial Complaint
04/20/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
on April 7th 2023 I was $9.95 on April 8th 2023 I was charged $3.95 and today April 20th 2023 I was just charged $39.95 I dont know what Shop American Freedom is but I want my money back and no further charges for something I did not sign up forInitial Complaint
04/01/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
American Freedom Shop ************* *********************** claims that they are billing me for a subscription I DID NOT AGREE TO. There are 7 withdrawals from my bank account from March ***** 2023 totalling $204.61. I called the company and spoke to ****** who agreed to cancel the subscription and refund my money. Im waiting for this to happen. Please advise others NOT to permit them in their bank account or to NOT DO BUSINESS. NO SUBSCRIPTION IS BILLED EVERY OTHER DAY! ?? I WANT MY REFUND THEN NO FURTHER CONTACT FROM THIS BUSINESSInitial Complaint
01/15/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
A subscription was made to Shop ******* Freedom and I was being charged 3 to 4 times a month. I have contacted the business multiple times and I was not told why or how much the subscription was for. When I asked to cancel the subscription I was allowed to do so, but could not be reimbursed for all the multiple charges. This has put me in a financial situation and the mistake was not on my end. This is unethical and unprofessional on their part.Initial Complaint
12/24/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I want this company to stop charging me. The picture attached is the first charge on 12/21/22 they charged me another $39.95 on 12/23/22 and I want my money back.
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Customer Complaints Summary
19 total complaints in the last 3 years.
5 complaints closed in the last 12 months.