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Find a Location

Modern Acupuncture has 1 locations, listed below.

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    Business ProfileforModern Acupuncture

    Acupuncturist

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1887 E Williams Field Rd Ste 105, Gilbert, AZ 85295-5307
    BBB File Opened:
    8/17/2022
    Years in Business:
    5
    Business Started:
    9/1/2018

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/17/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    My name is ************************** I am a 72 year old women retired living on a fixed income. I am not good with computers, when I signed up for treatments I was told it was $75 per treatment and she said if you become a member its $29. So she had me sign a bunch of papers on the computer and never explained to me what I was signing up for. I cant see small letters very well and I dont understand Lawyer talk. I am due to have cataract surgery later this month. I wanted to try Acupuncture to see if I can improve signs of old Age such as wrinkles, mood, energy and over all aches and pains . I didnt see any results after 4 months of treatments. I started my treatments February 14, 2022. I gave my notice to quit in April, I wanted to stop my treatments when I noticed I was getting repeated charges on my bank account! The Receptionist at the front desk told me I have give notice in such time. She told me one more charge in May. I told her I paid for 12 treatments per month how is that going to work out. She said; You will have to go into July to finish your treatments. I noticed again in June I got charged again. i called the Company to get a refund and they refused. As I looked to see how many appointments I actually had, it was only 17! I am supposed to get 12 treatments per month and I went for 5 months with only 17 treatments at $1495.00. The office is only open 3 days a week. I would have to had come everyday for a month at a time for 5 months. This was impossible for me because of the 46 miles round trip from my house with the high gas prices. It was never explained to me that I had to do that. I tried twice to get a refund but I was told no! I lost my trust in this Company. They took my all my savings, I should have been charged for only one month. I only got 17 treatments! I am retired and live on a fix income Social Security. I hope you can help me settle this very important matter. Thank you

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