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Find a Location

North Country Healthcare has 13 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • North Country Healthcare

      2920 N 4th St Flagstaff, AZ 86004-1816

    • North Country Healthcare

      1501 S Yale St Ste 252 Flagstaff, AZ 86001-7336

    • North Country Healthcare

      1 Clinic Rd Grand Canyon, AZ 86023

    • North Country Healthcare

      22585 W Oak St Seligman, AZ 86337

    • North Country Healthcare

      1510 Stockton Hill Rd Grasshopper Junction, AZ 86401

    Business ProfileforNorth Country Healthcare

    Health
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    North Country Healthcare has 13 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • North Country Healthcare

        2920 N 4th St Flagstaff, AZ 86004-1816

      • North Country Healthcare

        1501 S Yale St Ste 252 Flagstaff, AZ 86001-7336

      • North Country Healthcare

        1 Clinic Rd Grand Canyon, AZ 86023

      • North Country Healthcare

        22585 W Oak St Seligman, AZ 86337

      • North Country Healthcare

        1510 Stockton Hill Rd Grasshopper Junction, AZ 86401

      Location of This Business
      2920 N 4th St, Flagstaff, AZ 86004-1816
      BBB File Opened:
      11/3/2009
      Years in Business:
      28
      Business Started:
      1/1/1996
      Business Incorporated:
      7/17/1991
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • North Country HealthCare
      Business Management
      • Ms. Tammy Howell, Director of Marketing
      • Dr. Anne Newland MD, CEO
      Contact Information

      Principal

      • Dr. Anne Newland MD, CEO

      Customer Contact

      • Ms. Tammy Howell, Director of Marketing
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/30/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I was prescribed some medicine about 2weeks ago. Well I had some questions about the heart meds I was prescribed. They were addressed the first time, the second time I had questions I caught a lot of grief from them. At first the receptionist didn't want to put me through to the medical assistant. When she did there was no answer so I left an angry message. Then the supervisor, or one of them, of the clinic called me and started in about something like patient conduct. He never gave me a chance to explain the problem to him, like he has in the past. He blamed me saying I always have complaints. But that don't mean anything other than the type of staff they have. I never received anything about patient rights, I don't believe, in all my time there. And after all of that I am unable to take one of my meds cause I was never able to find out what I was needing to know..

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Vikki C

      2 stars

      04/08/2024

      I agree. Doctor ********** due to the rotation scheduling really does affect the patient. None get to know their patient as Interns. My annual also is very overdue.....What is happening to the quality service. The interns seem very cold and do not consider what the Patient wants for health. It is a team effort. Please give them classes to learn that we are alive and have need to be listened to. Also cancelling a medication without notifying patient and have the pharmacy at ******* let you know. Poor service. Maybe more Docs with experience for geriactric patients as the young ones don't seem to realize that we too have thoughts on our care. I am considering leaving NCHC and gointg to a Doc that is established and not to busy to assist the patient.

      Local BBB

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