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Business Profile

Powersports Dealer

Chandler Powersports

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Powersports Dealer.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/23/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    3/28/25 I purchased a 2021 ****** R3 motorcycle from this dealership for $6,300 Shortly after I noticed the motorcycle had an oil leak. I attempted to contact the dealer whose number has since been disconnected, changed their location to appointment only. Will not respond to emails or set up an appointment about the issue. I took the motorcycle to an independent repair shop who informed the the engine casing has epoxy around the sprocket and seals in attempt to hide the damage. I was informed by the repair shop that I will either need to replace the entire motor, or find a place who would be willing to put the time and effort into repairing the whole motor, its then estimated that it will take months to get the parts in alone and labor cost will be upwards of $2,000. Which is already a 3rd of my purchase price of the bike itself. Chandler power sports has knowingly sold me a defective bike and have left me with a $6,300 loss loss.

Chandler Powersports is NOT a BBB Accredited Business.

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