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Find a Location

California Pools & Landscape has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCalifornia Pools & Landscape

    Pool Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.19/5stars

    Average of 95 Customer Reviews

    Customer Complaints

    62 complaints closed in last 3 years

    14 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/16/1990

    Years in Business: 36

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers pool and landscaping installations and services.

    Products & Services

    Pool, Spa, Landscape, Outdoor Structures

    Business Details

    Location of This Business
    4320 W Chandler Blvd Ste 1, Chandler, AZ 85226-4961
    BBB File Opened:
    9/16/2011
    Years in Business:
    36
    Business Started:
    1/1/1988
    Business Incorporated:
    1/23/1990
    Accredited Since:
    8/16/1990
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Joan Smith Enterprises Inc
    • California Pools & Spas
    • California Pools
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 AM
    T:
    8:00 AM - 5:00 AM
    W:
    8:00 AM - 5:00 AM
    Th:
    8:00 AM - 5:00 AM
    F:
    8:00 AM - 5:00 AM
    Sa:
    9:00 AM - 5:00 AM
    Su:
    Closed
    Business Management
    • Ms. Nicole Shoppach, Senior Manager
    • Mr. Jeremy Tate Smith, President
    • Ms. Stephanie Kay Smith, Secretary/Associate
    • Mr. Michael Allen Smith, Shareholder
    Contact Information

    Principal

    • Ms. Nicole Shoppach, Senior Manager
    • Mr. Jeremy Tate Smith, President
    • Ms. Stephanie Kay Smith, Secretary/Associate
    • Mr. Michael Allen Smith, Shareholder

    Customer Contact

    • Ms. Nicole Shoppach, Senior Manager
    Additional Contact Information

    Fax Numbers

    • (480) 820-2259
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a pool contractor

    Customer Complaints

    62 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/19/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    In order to see what your financing options are, they require you to sign a contact and put down $1,000.00 If you are unable to obtain financing they will refund your money. I applied for the 7.4% financing option and after the three day right of rescission, I was notified that I did not qualify. My loan was sent to another lender who approved me at a higher rate.I could not afford the higher interest payment and had to cancel. Since I was approved, not at the advertised rate, I was told my money is non-refundable.What type of company requires someone to sign a contract and put down money just to find out what their financing options are. Imagine if a car dealer or mortgage lender did that?
    Read More

    Customer Reviews

    95 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Anna N

    5 stars

    04/08/2024

    Our spool required resurfacing. We could not have chosen a better company!Project management was tight, subs were high quality professionals, and the on-site supervisor, *****, was the most knowledgeable, caring and professional of all. Sure there were changes to the original plan, some complications... but all handled with ***** and expediency. ***** was not only a great QC person, he was OUR advocate in the process... always looking out for the best solution to meet our needs. Thank you California Pools!!!

    California Pools & Landscape Response

    04/09/2024

    Thank you so much for taking the time to share your experience with California Pools. We are thrilled to hear that your pool resurfacing project was a success and that you were satisfied with the level of project management, the professionalism of our subcontractors, and the expertise provided by our on-site supervisor, Ernie. At California Pools, we understand that projects of this nature can come with their share of unexpected challenges and changes. It's our top priority to manage these situations with grace and efficiency, ensuring that the final outcome meets, if not exceeds, your expectations. Hearing that Ernie played a pivotal role in advocating for your needs and finding the best solutions fills us with immense pride. He is indeed a valuable asset to our team, and we will make sure to pass on your kind words to him. We are committed to providing our clients with high-quality service and a personal touch that makes a difference. Your feedback is invaluable to us as it not only encourages our team but also helps us to maintain the high standards we set for ourselves. Thank you once again for choosing California Pools for your project. We look forward to the opportunity of serving you again in the future.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

    BBB reports on known marketplace practices.

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