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Find a Location

American Group has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAmerican Group

    Logistics
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 5/7/2010

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers freight brokerage, international, and national shipping services.

    Business Details

    Location of This Business
    25 S Arizona Pl Ste 300, Chandler, AZ 85225-8523
    BBB File Opened:
    4/30/2010
    Years in Business:
    17
    Business Started:
    12/13/2006
    Business Incorporated:
    12/13/2006
    Accredited Since:
    5/7/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • MSDK LLC
    Hours of Operation

    Primary

    M:
    Open 24 Hours
    T:
    Open 24 Hours
    W:
    Open 24 Hours
    Th:
    Open 24 Hours
    F:
    Open 24 Hours
    Sa:
    Open 24 Hours
    Su:
    By Appt. Only
    Business Management
    • Mr. Michael Schember, Member
    • Mr. Daniel Krivickas, Member
    Contact Information

    Principal

    • Mr. Michael Schember, Member
    • Mr. Daniel Krivickas, Member

    Customer Contact

    • Mr. Daniel Krivickas, Member
    Additional Contact Information

    Fax Numbers

    • (480) 966-3584
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mitch W

    1 star

    11/17/2023

    Received a shipment of garage doors. Everything looked good when received. It took about 6 weeks before the contractors could show up to install due to weather delays.Once opened, one of the glass panels is completely crushed and it is in the exact spot the straps were wrapped around the box. They said they will not take care of any of this. Not only is this for a glass panel, I will now have to pay for shipping from ******** to ********** again for this oversize piece, plus we have to rent the scissor lift again and have the workers go there again. Stay away from this company. Absolute thieves.

    American Group Response

    11/20/2023

    This appears to be a phony review, or posted on the wrong company perhaps. We do not have Walk Industrial in our system as a client. Furthermore, as it pertains to Mr. ****** complaint. As a freight brokerage, we are NEVER in custody, care or control of a client's freight. Therefore, we could not have possibly damaged his garage door glass. Additionally, per legal claim filing standards, the receiver of the goods needs to inspect and report damage at time of delivery - not wait until 6 weeks later to raise an issue. At that point, who knows who or what could have caused broken glass. Perhaps it was damaged on site weeks after delivery? No way to tell. Regardless, while it is regrettable that Mr. ****** company has to deal with broken glass and the associated cost to remedy that for their client, in no way, shape or form is our company even remotely involved with this situation much less in a position to resolve it for him. Therefore, we believe this "customer" review is invalid and should not be posted to our account.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

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