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Find a Location

R3 Stem Cell has 1 locations, listed below.

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    Business ProfileforR3 Stem Cell

    Health
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/13/2017

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers products, marketing, and IRB protocol for practicing physicians.

     

    Business Details

    Location of This Business
    6042 E Brianna Rd, Cave Creek, AZ 85331-2524
    BBB File Opened:
    7/12/2017
    Years in Business:
    10
    Business Started:
    2/18/2014
    Business Incorporated:
    2/18/2014
    Accredited Since:
    9/13/2017
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • R3 Stem Cell LLC
    Business Management
    • Mr. David Greene, Member
    Contact Information

    Principal

    • Mr. David Greene, Member

    Customer Contact

    • Mr. David Greene, Member
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/16/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I scheduled an iv stem cell/exosome treatment after doing a consult with their Dr on Zoom to discuss my condition and the fact Im permanently disabled. I was did I was a good candidate and scheduled the appointment. I took on a huge expense and flew to ********** to have the procedure. nervous but reassured by ************ it would work for me. Its now been triple the amount of time since I was to have seen any results. Ive called, text and emailed trying to reach *************************** and was told she will not be calling me back and given no reason. R3 is supposed to have a guarantee or they will repeat it, but no one will return my calls. Theyve ignored me for two months. Im starting to think they this whole business is fraudulent, and makes me wonder what they injected in me. They are extremely responsive to get you to come in, then it fails, and they are nowhere around. I dont know what else to do to get their attention and need your help getting me not only a refund, but some answers as to what they are really doing there and why this completely failed.
    Read More

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jill J

    1 star

    03/20/2024

    I flew to ****** ******* 2024 for treatment at R3. 1 doctor was there and an assistant on the younger side...early 20s maybe. I paid $5000 for 50 million stem cells to be divided up. 1st of all there were no stem cell vials shown to me nor certification paperwork which is the law come to find out now. The Dr told me right off that they should never have booked me for knee injections because I have artificial implants. He injected them anyhow because I paid for them but did it without ultrasound or any guidance. Also, he supposedly put 5 million stem cells in my face which was with a little hand held 2 maybe 3 millimeter depth of needles in a tiny round ***** size diameter applicator. He appeared to be teaching this young assistant and allowed her to try also on me. The remaining I had 30 million through IV. I left there no nausea not feeling any different. I have seen my face get more severe wrinkling since ******* and living in WA state ******* to mid March has been 99% raining or even snowing so I absolutely was not outside implying this is not from sunshine damage. I have reached out so many times to the coordinator of R3 and she says just wait. I told her I would be in ****** this week to see if they wanted to make good on what has not happened as promised. They would kept saying it is too soon. I went to a different Stem cell facility today not R3 and talk about a professional establishment. The new clinic I went to showed me all the bottles they injected prior to so I could verify I was getting what was promised as well as certifications of authenticity. This is how I was informed that it is illegal even in ****** to not provide these. The clinic (not R3) I went to had an anesthesiologist to inject my back, a plastic surgeon to do my face and other well educated employees to draw blood as well as comfort me throughout the procedures as well as assist the doctors. I want all of my money back and costs involved, $200 for taxi to and fro. I DO NOT recommend!!!

    R3 Stem Cell Response

    03/27/2024

    Normally I don't respond to reviews, but this is ridiculous. Here's what **** wrote after her procedure: "But thank you for being such a great doctor to me I really did appreciate how gentle you were on my face and I know you had to do what you had to do for the knees and so thank you again. Please let me know if you're ever in ******* and if so when and if there's some kind of price that we can work out for a real facelift with stem cells with mesochemal stem cells so I can actually have a beautiful face once again. Thank you again, very kindly, *************** "**** also went on to discuss her limited income and say "you are a very honorable and respectable doctor". We provide mesenchymal stem cells from a Cofepris accredited lab and I'm happy to send the Certificate of Analysis to anyone showing the testing and tissue testing quality control. Our doctors have been injecting knees for 5 years, and the micro needling procedure was performed exactly as it's supposed to be with her own blood (PRP). There's nothing illegal about it, we're the busiest stem cell clinics in all of ******. If this young lady had contacted me, I would have been happy to work with her. We have training courses all over the ***, she could have received a FREE procedure as part of our Therapy Commitment.

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