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Business Profile

RV Dealers

State 48 RV LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in RV Dealers.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/01/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    See attachment BBBComplaint.pdf

  • Initial Complaint

    Date:05/06/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had State 48 RV replace an axle of a 5th wheel I just bought. They said if I did one thing only to the unit it would be to replace the back axle. Less than an hour after leaving I had a catastrophic even happen on interstate 10 in AZ.. One of the back tires on the replaced axle sheared off the hub. It narrowly missed ******************* on both sides of the interstate. We had to limp it off the highway and at the cost of **** dollars have it repaired. When I took the ** back to State 48 they said it was my fault!!!. They said I had adjusted my trailer brakes improperly. I have used all types of trailers and know how to adjust trailer brakes. I told them that but they totally rebuffed me. So i have contacted more than 10 ** repair shops and brake repair shops with pictures of the damaged hub and NOT ONE has said loosing the rim and tire was a brake issue. They all said it was more likely that State 48 over-tightened the lug nuts causing them to shear. I contacted State 48 and they told me they torqued the lug nuts at 120 pounds. This is over the suggested rim capacity and at least 20 pounds over the normal . So here I am with a rim that doesn't match the rest of the ** rims and damage to my fender where the tire hit. Plus all the repair costs.

State 48 RV LLC is NOT a BBB Accredited Business.

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