Business ProfileforJames+James Furniture

Beware, this company lies and will leave you to deal with a broken table. My designer sent me this company to review their table to which I agreed to purchase a table as a family heirloom (her idea). A table I thought that could last and stand the test of time...To my surprise when I see the table - it is BROKEN! James & James had a professional come out to our home to fix their product. When the professional saw the damage he said “Stick with returning it, it’s not right, it’s definitely not right and there isn’t anything I can do to keep this from shifting. He said he would let his company know that the product cannot be fixed. We called the company to let them know of this information (that the table is damaged and cannot be fixed) and said we want to return it and be refunded to which they denied. They later told our credit card company that we DENIED having the table fixed - this is a LIE - the hired professional said the table is not right. Also to mention there is a big scratch on the table top but I just want a table that isn't broken.