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Business Profile

Composting Toilets

EcoJohn

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Composting Toilets.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Bruce L

    Date: 05/08/2024

    Order a EcoJohn and still has issue reported to Tech Support keep getting the run around send video. They are dragging the issue on. Display issue. Sometime will not closed the damper, Cables in the back of unit is getting hot. Missing item on the fire to not or reduce the burn flash to go into wires in back. When it works it blows the fire from the bowl into the back panel (when popping) missing shield that the tech support show during a troubleshooting.
    Don't buy unless you have time to troubleshoot and work with no one to help.

    EcoJohn

    Date: 05/13/2024

    Ecojohn offers customer support to help answer any technical or operation questions. Last communication with this customer was over two months ago when he stopped communicating. We have a support team that responds to any questions within 24 hours, so he should contact our support team if he has any questions about the operation. We even have the ability to do a video call to help him guide through any questions. We would want to see the installation to see that it was installed correctly per our installation instructions. We're looking forward to help him out and educate him on operation and maintenance.

EcoJohn is NOT a BBB Accredited Business.

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