At-a-glance
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Overview
Business Details
- Location of This Business
- 400 W Capitol Ave STE 1700, Little Rock, AR 72201-3438
- BBB File Opened:
- 2/20/2019
- Years in Business:
- 7
- Business Started:
- 1/1/2017
- Business Started Locally:
- 1/1/2017
- Business Incorporated:
- 10/26/2018
- Accredited Since:
- 2/27/2019
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Number of Employees:
- 1
- Business Management
- Mr. Michael Brown II, Owner
- Contact Information
Principal
- Mr. Michael Brown II, Owner
Customer Contact
- Mr. Michael Brown II, Owner
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Frederick
11/16/2021
Following is the timeline, so you be the judge:
Tue., 11-09-21, 1400. Filed a claim with our home warranty company to repair a leaking garbage disposal.
Wed., 11-10-21:
a. 0814, Our home warranty company assigned Make a Move Drain Cleaning out of Little Rock AR as our provider.
c. 0938. I immediately called Make a Move, and c/w the proprietor. We scheduled an appointment for Friday, XX-XX-XX between 1000 and 1100.
Fri., 11-12-21
a. 1100. Mike did not show up nor did he call to reschedule the appointment.
b. 1219. I called Mike to see if we got our wires crossed or if something else happened. Mike explained that he had an "emergency repair" with Entergy that he had to resolve, but he would still try to get here this afternoon. And if he couldn't get here this afternoon, he would call and make an appointment to visit us tomorrow. He did not come this afternoon nor did he call to make an appointment for tomorrow.
Sat., 11-13-21
a. 1630. Mike finally called and asked if he could visit us yet this afternoon. He is nearly an hour away from where we live, so he wouldn't be here until at least 1730. Also, given the past several days, I didn't have any confidence that he would be here in an hour, so I told him we needed to reschedule for Monday, which we did.
b. We scheduled another appointment for 1200 on Monday. Mike informed me that Tuesday was not an option because he was "booked up."
Mon., 11-15-21
a. 1200. Monday came and went. Once again, Mike did not show up nor did he call.
b. This is now the 3rd day that my wife and I hung out at the house waiting for him to keep his appointment. So speaking for myself only, If he can't keep an appointment, or at least call to reschedule, his work ethic becomes suspect. Where does he draw that line between keeping commitments and performing his work ethically and competently?
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