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Business Profile

Amusement Parks

Magic Springs Theme and Water Park

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Amusement Parks.

Visit Website(501) 624-0100Write a Review

About

Important information

  • Customer Complaint:
    Magic Springs Theme and Water Park has requested consumers to please email [email protected] to report any issues prior to filing a complaint with BBB.

Overview

Magic Springs Theme and Water Park

1701 E Grand Ave

Hot Springs, AR 71901-4802

Get DirectionsView Service Area

BBB Accreditation & Rating

Magic Springs Theme and Water Park is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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BBB Rating

A+

Reasons for rating

  • Customer Reviews are not used in the calculation of the BBB Letter Grade Rating.
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About This Business

Magic Springs Theme and Water Park provides amusement park attractions, including thrill rides, family-friendly rides, and water park features. The company assists clients with group event planning and offers seasonal passes for park access.

Years in Business: 48

Products and Services

This company offers family entertainment and music venue.

Business Details

Local BBB:
BBB Serving Arkansas
BBB File Opened:
5/1/2000
Business Started:
5/1/1978
Business Started Locally:
5/1/2000
Date of New Ownership:
1/1/2009
Type of Entity:
Sole Proprietorship
Number of Employees:
24

Additional Contact Information

Principal Contacts
Ms. Dana Whisenhunt, Director of Sales and Marketing
Customer Contacts
Ms. Kim Russell, Finance Manager
Ms. Jessyka Hanna, General Manager
Ms. Dana Whisenhunt, Director of Sales and Marketing
Fax numbers
Primary Fax: (501) 624-3026
Social Media

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Business Categories
Amusement Parks, Tourist Attractions, Public Pool, Park

Latest Reviews

  • LaShandra C

    "Though they have promoted an event for a month as a pass holder and frequent to the park it was not a good experience to be told that it was our faught for not already purchasing tickets that they never stated and or shared at anytime would sell out and or only have a limited compassity. The did not send updated emails regarding this nor informed on an media outlets to give awareness and carried a tone of oh well they don't care."

View all Reviews

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.