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Find a Location

Vacation Tour & Travel, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforVacation Tour & Travel, LLC

    Vacation Timeshare

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This business offers vacation and travel packages.

    Business Details

    Location of This Business
    225 Tilk Rd, Conway, AR 72032-6648
    BBB File Opened:
    9/17/2001
    Years in Business:
    23
    Business Started:
    10/1/2000
    Type of Entity:
    Corporation
    Business Management
    • Mrs. Wanda Flemister, Owner
    Contact Information

    Principal

    • Mrs. Wanda Flemister, Owner

    Customer Contact

    • Ms. Connie Kirby, Senior Vice President
    • Mrs. Wanda Flemister, Owner
    Additional Contact Information

    Fax Numbers

    • (501) 329-5496
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Timeshares

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/29/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    Complaint Details Unavailable

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Russ M

    1 star

    12/05/2023

    Just like the others. Went to a presentation and promised a "free" cruise, we just pay taxes, port fees. There are only a few months that I can cruise so we found one we can go. I called only to be told that the inside state room is $1,600 for 2 of us or balcony is $2,300. I told her I was confused that this was supposed to be a free cruise. She said, to get the free one is a super basic state room with a bunk bed and you can't go on the dates you want because they are limited and can't go to an "exotic" destination. So there are only 2 for 2024, either we fly out to California from Florida (we pay for travel) or go out of Miami which is smack dab in the middle when I cannot go. Only 2 for the entire year?!?!? So at the end, it was a total waste of our time driving 2 hours to go to this presentation. By the way, their packages for vacation is a total scam too.

    Vacation Tour & Travel, LLC Response

    12/12/2023

    We are sorry for the negative experience you had booking your certificate. The certificate is for an entry level cabin and the dates are based on availability. The certificate does also state peak times are limited. The information reviewed indicated the date requested was in July which is a high peak time. We are more than happy to find a sailing for you however your dates may need to be flexible to include off peak times and various port options.

    Local BBB

    BBB Serving Arkansas

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