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Business Profile

Used Car Dealers

Bama Auto Sales

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/20/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased the car on *****/2024 from Bama auto sales. I put down 800$ the car is originally 4985.00 before leaving with the car they were whispering about the car so I think they know something was up with car but still didn’t tell me within the 72 hrs the transmission was whining car smoking oil leaking nd wheel bearings was really loud I contacted Bama and spoke with ms April she didn’t really care that I stated the car was for family transportation and to get back and forth to work she just kept saying well u paid for the car I then asked to speak to owner she said get dad is the owner nd that I could not speak to him that’s why she is in charge .. I took it to nanny places in they all told me I was domed a lemon in that the car needs a transmission…. Ms April held my car for her mechanic to look at it all he did was put power steering fluid in the car in nothing was fixed she was really adamant about telling me oh well u purchased the car there’s nothing left to do so now I’m left without money no transportation and then want me to pay on a car that’s is having a bunch of difficulties I asked could we do a swap or half the money back she said get dad doesn’t do those it was sold as is but they did in fact say the car was in good shape I’m just at a lost right now

    Business Response

    Date: 08/28/2024

    Before Purchase she did not want to test drive vehicle and was very adamant that she had to buy a vehicle quick. We told her before purchase of vehicle she had to test drive. We advised her to go have vehicle checked out before purchasing but she kept insisting she had to have a vehicle now to go see her sister out of town and for work. We explained As Is No Warranty before purchase and that form was signed in contract.
    Shortly after purchase she came back demanding we refund money or put her in a new vehicle. Per As Is Form No Refunds No Exchanges and I have attached that signed document.
    She is still driving vehicle and payment was extend to 9/9/24. 

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