ComplaintsforHandyman At UR Service
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Complaint Details
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Initial Complaint
02/16/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I wish I could explain what a terrible "business" Terry W******* does, and I wish I could let everyone in our area know that this man is a thief who will take off with your money, leaving your property in worse condition than when he started, and block you from contact. Terry W******* has managed to ruin my barn roof, left his tools here, couldn't even show up with a ladder for a roofing job? Then told me he didn't have $100 for the tools to complete the job, after I've paid him over $1,500 in cash. How can you be a grown man with a "business" and not have $100??? My mind is blown. With his shady character and poor work ethic, he has put my horses, goats, and rabbits welfare in danger. Terry W******* had not had a good customer service response either, and has now gone from attempting to gaslight my husband and me, to attempting to block all communications, because he knows what he is doing and has done to other people is wrong and unethical. Terry W******* has done much more to deserve a terrible review from me, however, this is a start.Initial Complaint
01/28/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Date of transaction: Nov **** **** and **** 2021. Amount of money paid to business: $1,645.00 Business committed to provide: roof leak repair (5 spots), addition of screws to strengthen roof, electrical line replacement. Issue#1: after "repairing" the roof, we noticed during a rain shower that 40+ leaks have developed that were not there to begin with, making our roof in worse shape than it was prior to Mr.********'s "services". Due to the added leaks equipment, rafters, and flooring have been damaged and will need further repair. Also, horse feed has been damaged and had to be thrown away due to mold growth. Additionally, the situation has also led to high stress on our animals that call this structure their home. Issue #2: the electrical work that *********** performed included: a: mounting an outdoor junction box to prevent weather damage to wires. This was not installed. B:the wire connects to a red barn through a hole in a wooden panel. The wooden panel has to be taken off before attaching the wire and then replaced once the connection is made. The panel was never replaced leaving a 3x4 foot hole on the side of the building. He has admitted to the faults through text messages which I have saved.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.