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Find a Location

Management Apex, LLC has 1 locations, listed below.

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    Business ProfileforManagement Apex, LLC

    Property Management

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    18 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    200 Westside Sq STE 605, Huntsville, AL 35801-5064
    BBB File Opened:
    8/20/2013
    Years in Business:
    13
    Business Started:
    6/25/2010
    Business Incorporated:
    10/9/2012
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Shawn Kent, Broker
    Contact Information

    Principal

    • Mr. Shawn Kent, Broker

    Customer Contact

    • Mr. Shawn Kent, Broker
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    18 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/07/2024

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    No one ever picks up phone or return phone calls or answer emails no matter how many times you contact them, leave voicemail etc.The are trying to charge me late fees on first communication.They are trying to charge me on multiple properties whereas I only have one.Zero communication on their end.This business acts as they are SCAM!!!
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jesse W

    1 star

    11/03/2023

    Complete scam artists. They wont reply to any emails or calls. They only talk to you when they make up some charge that they want to steal your money. Someone needs to stop this company!

    Management Apex, LLC Response

    11/04/2023

    This Resident most recently submitted four emails / portal request to our company within 5 minutes of one another. A representative of our company called the Resident's phone number (4 times) within 1 hour of receiving their email / portal requests. We have since communicated with the Resident via our portal and their specific Violation has been resolved.

    Regarding their comment about us scamming them out of money, we would like to point out that this Resident is two years behind on paying their ********************* Annual dues.

    Additionally, their claim of us making up charges is completely false. The charge they are referring to is related to our team observing an unauthorized trailer being parked at their property which is not in compliance with the Covenants for their community. This violation has been observed and documented numerous times, and the Resident has been mailed Violation notice letters regarding the matter. The issue was not resolved by the Resident per the rules of the Covenant which led to the Resident being assessed a Fine.

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    BBB serving North Alabama

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