Business ProfileforL&F Services LLC Of Huntsville

bought unit 2 years ago. has 10 year warranty on it.. called Saturday January 13th cause my heat wasn't working and we were expecting ice storm on Monday.. they came out and did something said something bout defrosting or something plus my ductwork from unit was ripped up.. said he didn't have any duct repair stuff on his van but he could come back Monday, then said he was gonna try and get one of his guys to come out Sunday ad fix it before the ice storm hit.. bout lunchtime Sunday my husband called them cause he heard nothing from them.. ***** said it would be first thing Monday morning between 9 and 10.. come 12 Monday still nothing so my husband called again.. ***** said roads were too bad he would try and come that afternoon.. 3 oclock still no word, call him again and he says roads are just too bad he will come Tuesday.. Tuesday comes and goes no show, no call.. Wednesday call them again and gets same story roads are too bad, can't come blah blah blah.. Thursday temps finally get above freezing, they call my husband saying they are in ************ on 431 in front of ********* and will be here soon.. never calls back never shows.. Ive been in below freezing weather since Sunday with no heat unit working, their website says 24/7 emergency service but they informed us they don't work on Sundays and because I gave them a bad review they will not come work on my unit til I remove the bad reviews....they had plenty of time to fix my issue before the ice storm hit and they chose not to.. not to mention my daughter lives beside me and she has driven these backroads all the way from our house to Boaz, to ************ and back out to our house today, Thursday 1/18/24, with no issues but yet they claim they couldn't get here.. Ive been using $13 a day running electric heaters and having to pay for propane for a space heater just to heat my house.. $20 a tank, a tank a day for 5 days so far.. need my unit repaired or them to pay someone else to repair it