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Business Profile

Dumpster Services

Meridian Waste

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dumpster Services.

Complaints

This profile includes complaints for Meridian Waste's headquarters and its corporate-owned locations. To view all corporate locations, see

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Meridian Waste has 2 locations, listed below.

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    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 3 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/21/2025

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am filing this complaint because Meridian Waste has mishandled and misused my personally identifiable information. Companies that collect customer data have a legal and ethical responsibility to safeguard that information and use it only for legitimate business purposes. Meridian Waste has failed to meet that standard.The information I provided to Meridian Waste for billing and service purposes has been used in ways that were not authorized, not disclosed at the time of collection, and unrelated to the purpose for which it was given. This misuse of customer PII is unacceptable and represents a serious breach of trust.I request the following:1. A full explanation of how my information was used, shared, or disclosed outside of its intended purpose.2. Confirmation that Meridian Waste has implemented corrective actions to prevent this from happening again.3. Appropriate remediation for the violation of my privacy and trust.The protection of customer PII is a basic expectation. *********************** failure to handle this responsibly raises significant concerns about compliance, consumer rights, and data security.Resolution Requested: Written acknowledgement of the misuse and corrective actions taken.

    • Initial Complaint

      Date:08/01/2025

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company charges $58.00 every other month and is billed through Barbour county solid waste. Garbage collection is supposed to be weekly (every Tuesday) for the past 3 months Garbage is only being collected once or twice per month. The company offers no resolution as to when ******* will be collected. The customer ********************** agents offer no help and simply say they will get it when they can. I am not an isolated customer either, I live on a main state road. Collection service for my entire area is the same as mine and only being picked up once or twice per month. This company refuses to preform the services we are forced to pay for.

    • Initial Complaint

      Date:07/29/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We are supposed to have trash picked up on Wednesday of each week. We place our trash bin out by the road every Tuesday night so that if pick up is real early it will be there for the truck. Very seldom is our trash picked on the scheduled day so it sits out by the road until Meridian Waste Management decides on the day they will come. On the entire ******** Loop trash was not picked up at all for the residents during the week July 14, 2025-July 20, 2025. This is a common thing that happens. We pay for a service to be provided and Meridian Waste is not doing the service we pay for. I can have a petition of signatures if needed for action to be taken against this company. All we really want is our trash picked up on the day which was assigned by them which is Wednesday. I am also asking for credit to each one of the residents on the ************************** in ***************. I have reached out to our ***************** and the County EMA about this matter.

    Meridian Waste is NOT a BBB Accredited Business.

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