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Find a Location

Alexander's Heating & Air Conditioning has 1 locations, listed below.

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    Business ProfileforAlexander's Heating & Air Conditioning

    Heating and Air Conditioning

    Overview

    SALE AND INSTALLATION OF HEATING & COOLING EQUIPMENT. WE SERVICE ALL MAKES AND MODELS. WE OFFER SERVICE AGREEMENTS. WE ARE NATE CERTIFIED. CARRIER FACTORY AUTHORIZED DEALER.

    Business Details

    Location of This Business
    135 11th Ave, Guin, AL 35563
    BBB File Opened:
    4/9/2013
    Years in Business:
    70
    Business Started:
    1/1/1954
    Business Incorporated:
    1/29/2008
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Don Alexander, Owner
    Contact Information

    Principal

    • Mr. Don Alexander, Owner

    Customer Contact

    • Mr. Lee Hines, Owner/Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/12/2021

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    July 9 2021 Called air not blowing cool it was 7:00 am let message they called back. Came out at around 11:30 checked unit said froze over coming back came back out at 1:37 said I needed a module motor be Monday motor in Birmingham 1 hour away. I can't be without air so I said I would pick up my own part I drove to Birmingham picked up my part which was warranty part no charge got back called he came over to install took 7 minutes to put on part I timed him. It was hot and he did have to get in attic. Charged me 400.00 dollars on a part that was warranty I ask him to explain and he told me labor I said no way I had used them at my mothers house on the previous week holiday weekend and I bought the part and it was only 300.00. The mans name was Lin ****** he talked to me like I was a dog I said this is not fair and he told me to call someone else next time and it was people like me that if they answered our calls they never got rest. I am the customer I picked up this part he went on
    Read More

    Customer Reviews

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    Local BBB

    BBB serving North Alabama

    BBB Reports On

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