Reviews
This profile includes reviews for Fidelity Resource Management, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 18 Customer Reviews
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Review fromRickard M
Date: 10/17/2025
5 starsWe made a great decision in hiring Fidelity exit! They got us out of an expensive mistake and did everything that they promised they would. Thank youReview fromMark E
Date: 09/12/2025
5 starsI wanted to share my positive experience with Fidelity. We were in a difficult situation with a timeshare, and Fidelity successfully helped us exit both the timeshare agreement and the associated debt.While it took some time to resolve, the overall experience was very good, and their customer service was excellent throughout the process.Review fromKelly H
Date: 08/04/2025
5 starsThey honored every aspect of our agreement and successfully got us released from the timeshare.I couldn't be more pleased. I would recommend them to anyone looking to get out their timeshare!Review fromVivian W
Date: 06/24/2025
5 starsI am writing to express our satisfaction with Fidelity's services. They successfully canceled both of our timeshare contracts. Throughout the entire process, they were incredibly helpful and responsive to all of my emails. We highly recommend their services
Fidelity Resource Management, LLC
Date: 06/25/2025
Thank you for the kind words!Remember to enjoy your vacations and stay away from timeshare presentations!!Review fromDean H
Date: 05/13/2025
5 stars*****, our case manager, was clear about the process involved.We forwarded all communication to the firm, and they dealt with everything until we were out of the timeshare. Great company with plenty of experience in this field.Review fromDavis P
Date: 03/18/2025
5 starsThe company is a very knowledgeable group of experts concerning the timeshare industry. The resort was already reporting our non-payment when we hired Resort Exit.After Resort Exit worked the case for almost a year, we accepted an offer of a deed back and removal of the credit reporting. We were very satisfied with the end result and would recommend them to others.Review fromKendra C
Date: 11/06/2024
5 starsWe had bought a ********* last year and what we bought was not what we got. We contacted Resort Exit and they were very knowledgeable and helpful in our situation.They got us out of our timeshare and saved us a lot of money. Thank you!Review fromRobert P
Date: 09/24/2024
5 starsWe had to pay high annual maintenance fees, even though health issues prevented us from traveling. We hired Resort Exit and they worked hard to negotiate favorable cancellation terms. We recommend this company!Fidelity Resource Management, LLC
Date: 09/25/2024
We know this is a huge relief for your family! All the best!Review fromDebbie F
Date: 08/12/2024
1 starWASTE OF MONEY. My husband and I contacted ***** at Fidelity Resource after signing the timeshare contract with Hilton. (11/2022) We were charged $5850. We started the process then the girl we were working with at the law firm left, and the documents we sent in had to be sent all over again. Fast forward to July, 2024. ****** finally foreclosed, my credit rating is in shambles, and I never got a dime back of my down payment. (nearly $7000)I could have just let things take their course and let Hilton foreclose without Fidelity Resource. I wouldn't have gotten back my down payment, and my credit would have been in shambles, exactly what happened with the HELP of the law firm, BUT I WOULDN'T HAVE BEEN OUT $5850 to Fidelity Resource.Fidelity Resource Management, LLC
Date: 09/16/2024
************** contacted us 60 days after hiring and was very pleased with the lawyer hired for his case. The attorney presented him with several options and ************** chose to let the attorney supervise a legal foreclosure. The attorney protected you during this procedure and you are not responsible to pay over $60,000 in a consumer finance contract! Your home is free of any liens associated with your former timeshare debt. Your credit card charge was never part of our agreement, but your lawyer sent a letter to the credit card company to dispute those charges, as a free service. It took your timeshare resort almost 18 months to report the non-payment of your consumer debt to the credit bureau and your attorney is trying to have it removed. Im sure you will be pleased once that is removed!Review fromShelia A
Date: 11/28/2023
5 starsWe feel fortunate to have found Fidelity Management for help us get out of our resort contract. They thoroughly reviewed our case and prepared the paperwork for the law firm.Our experience was much like the others posted here. The resort developer used delay tactics at every turn, even with simple correspondence. Thankfully the law firm negotiated a favorable settlement, without having to file a lawsuit.We recommend Fidelity Resource to anyone needing help with their resort contract!
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